If the changes in the following conditions have been clearly communicated in writing to the client before the conclusion of the contract and they are properly provided for in the program;
Any changes subsequent to the conclusion of the contract are subject to prior agreement of both the agency and the client, except as provided in the "impossibility of comply" clause.
These general conditions comply with the provisions of Decree-Law 61/2011 of May 6th, as amended by Decree-Law 199/2012 of August 24th.
The general conditions, which refer to an organized trip described in this program, along with the specific conditions provided to the client in the travel documentation at the time of booking, constitute the travel contract that binds the agency and the client.
The technical organization and sale of the activities included on this website are the responsibility of Papa-Léguas, a travel and tourism agency, with home office at Rua Manuel Assunção Mestre, nº22, 7780-199 Castro Verde, registered in the Commercial Registry Office of Lisbon with Taxpayer Identification Number 504163590. It has a share capital of €99,759.60 (ninety-nine thousand, seven hundred and fifty-nine euros and sixty cents). Papa-Léguas is also registered with the National Registry of Travel Agents and Tourism Operators (RNAVT) nº2275 and the National Registry of Tourist Animation Agents (RNAT) nº67/2014.
At the time of registration the client must deposit 30% of the service price, paying the remaining 70% up to 21 days before the service begins. If the registration takes place 21 days or less before the service begins, the total price of the service must be paid at the time of registration. Papa-Léguas, Agência de Viagens e Turismo Lda. reserves the right to cancel any booking that has not been paid for under the conditions mentioned above. Reservations are subject to the obtaining of a confirmation from suppliers for all services.
The prices of tours are presented per person and based on the occupation in a room shared by two people. The organizing agency will group clients who sign up individually for the same tour in pairs, by gender, and in chronological order of registration. Clients who are singled out must pay the respective individual supplement, when required by the service provider.
INFORMATION UNDER LAW N.º 144/2015 OF SEPTEMBER 8:
According to Law No. 144/2015 of September 8th, we inform that the customer may resort to the following Alternative Consumer Dispute Resolution Entities:
i) Customer Authority of Travel and Tourism Agencies at provedorapavt.com;
ii) Arbitration Commission of Tourism in Portugal at turismodeportugal.pt;
iii) Or any of the entities indicated in the list provided by the Directorate-General for Consumer Affairs at http://www.consumidor.pt, which we recommend consulting.
Complaints will only be considered if submitted in writing to the agency within a maximum period of 30 days after the completion of the services.
In the event of a complaint regarding non-compliance with contracted services, the customer may activate the Travel and Tourism Guarantee Fund provided for in DL 61/2011 of May 6, in its current wording, by submitting the respective complaint:
i) To the Customer Authority, as Papa-Léguas, Travel and Tourism Agency Ltd., is a member of the Customer Ombudsman for Travel and Tourism Agencies at www.provedorapavt.com. To benefit from this service, you must submit your written complaint within 20 business days after the end of the trip. Agencies are bound to comply promptly with any decisions issued by this entity.
ii) To Tourism of Portugal I.P. at www.turismodeportugal.pt within 30 days after: (i) the end of the trip; (ii) the cancellation of the trip attributable to the agency; (iii) the date of knowledge of the impossibility of its realization due to the agency; (iv) the closure of the establishment.
iii) To any of the entities listed on the website of the General Directorate for Consumer Affairs at http://www.consumidor.pt.
1) The agency is responsible for the luggage in the legal terms;
2) The Client has the obligation to complain to the service provider at the moment of subtraction, deterioration or destruction of luggage.
3) In international transport, if the luggage is damaged, the complaint must be made in writing to the carrier immediately after the damage is verified, and no later than 7 days after delivery. If the luggage is merely late in delivery, the claim must be made within 21 days from the date of delivery.
4) The presentation of such a claim will be an essential basis for Papa-Léguas, Agência de Viagens e Turismo Lda. to hold responsible the entity providing the service.
The responsibility of the agency will be limited to the maximum amount that can be demanded from the service providers, in accordance with the Montreal Convention of May 28, 1999, on International Air Transport, and the Bern Convention of 1961, on Rail Transport.
Regarding maritime transport, the liability of travel agencies, concerning their clients, for the provision of transport services or accommodation, when applicable, by maritime transport companies, in the event of damages resulting from their willful misconduct or negligence, will be limited to the following amounts:
a) € 441,436, in case of death or physical injury;
b) € 7,881, in case of total or partial loss of baggage or its damage;
c) € 31,424, in case of loss of a motor vehicle, including the baggage contained therein;
d) € 10,375, in case of loss of baggage, whether accompanied or not, contained in a motor vehicle;
e) € 1,097, for damages to baggage resulting from the damage to the motor vehicle.
Where applicable, the liability of travel agencies and tourism for the deterioration, destruction, and theft of baggage or other items in tourist accommodation establishments, while the client is staying there, is limited as follows:
a) € 1,397, in total;
b) € 449 per item;
c) The value declared by the client regarding the items deposited under the custody of the tourist accommodation establishment.
The agency's liability for non-bodily damages may be contractually limited to an amount corresponding to five times the price of the service sold.
For each reservation the following will be charged:
Reservation Expenses:
Alteration Expenses:
For each alteration (names, dates, type of apartment or room, travel, etc) : 50€ (fifty euros). Please note that the acceptance of such changes depends on the acceptance by the respective suppliers.
The client must have their personal or family documentation in good order (identity card, military documentation, authorization for minors, visas, vaccination certificates, and any other documents that may be required). The agency disclaims any responsibility for visa refusal or the client's denial of entry into a foreign country. The client is solely responsible for any costs incurred as a result of such a situation.
Travel in European Union:
Travel outside the European Union:
If the travel suppliers involved allow it, whenever a customer who is registered for a particular trip wishes to change their registration to another trip or the same trip with a different departure date, or any other changes, they must pay a fee as alteration expenses. However, if the change takes place 21 days or less before the departure date of the trip for which the customer is registered, or if the service providers do not accept the change, the customer will be subject to the expenses and charges specified under the “cancellation (termination)” section.
Once the trip has started, if a request is made to change the contracted services for reasons not related to the agency (e.g., extending the number of nights of stay, changing the flight), the prices of the touristic services may not correspond to those published on the website that prompted the contract.
The customer may transfer their registration by being replaced by another person who meets all the required conditions for the trip, provided that they inform the selling agency at least seven days in advance and such transfer is possible under the applicable air transport regulations. In the case of cruises and air travel, the prescribed period will be fifteen days in advance.
The transfer of the registration makes both the transferor and the transferee jointly responsible for the payment of the trip price and any additional charges incurred.
Whenever there are external reasons that justify it, the organizing agency may change the order of the itineraries, modify the departure times, or substitute any of the planned hotels with others of similar category and location. The agency must inform the client of such changes as soon as they become aware of them.
When the tour is dependent on a minimum number of participants the Agency reserves the right to cancel the organized tour if the number of participants reached is less than the minimum. In such cases, the Client will be informed in writing of the cancellation within 15 (fifteen) days.
The prices in the program are based on the costs of services and exchange rates in effect on the date of printing of the program, and are therefore subject to change resulting from variations in the cost of transportation or fuel, duties, taxes, fees, and exchange rate fluctuations up to 20 days prior to the date of departure.
Once the tour has begun, no refund is due for services not used by the client due to unforeseeable circumstances or for reasons attributable to the client, except for refunds by the respective suppliers. Failure to provide services foreseen in the travel program for reasons attributable to the organizing agency and if it is not possible to replace them with equivalent ones, entitles the client receive a refund for the price difference between the originally anticipated services and the services actually provided.
If, prior to the start of the journey and due to circumstances beyond the control of the organizing agency, it becomes unable to fulfill any essential service included in the travel program, the client has the right to cancel the trip and immediately receive a refund of all amounts paid, or alternatively, accept a modification and possible price variation.
If the aforementioned circumstances beyond the control of the organizing agency result in the cancellation of the trip, the client may choose to participate in another organized trip of equivalent price. If the proposed replacement organized trip is of a lower price, the client will be refunded the price difference accordingly.
The client or their companions are free to cancel the trip at any time.
i) Such cancellation implies that the client is responsible for the payment of all charges arising from the beginning of the fulfillment of the contract and their withdrawal, as well as a percentage that can go up to 15% of the price of the trip.
ii) If applicable, the client will be refunded the difference between the amount paid and the aforementioned amounts.
iii) The cancellation of travel services/organized trips whose reservation has been made using the voucher issued under Decree-Law No. 17/2020 of April 23rd is subject to a cancellation fee equal to the price of the service, in order to prevent simulated or fraudulent reservations made solely with the intention of anticipating the receipt of the voucher-entitled values.
If for reasons not attributable to the client, the agency has to cancel the organized tour before the departure date, the client can choose to:
i) Being immediately refunded all amounts paid;
ii) Optionally, choose to participate in another organized tour and be refunded for any difference in price.
The liability of the travel agency organizing the trips included in this program and arising from the assumed obligations is covered by a civil liability insurance policy with Fidelidade Insurance Company, under policy number 9257343, for an amount of 75,000€ (Seventy-five thousand euros), in accordance with the applicable legislation.
The prices mentioned in this program already include the Value Added Tax at the current rate of 23%
This program is valid from 01/01/2022 to 12/31/2022
Arrival or departure times:
Departure and arrival times are stated in the local time of the respective country of destination and according to respective airline schedules at the time of printing this program, and may therefore be subject to change.
Hotels / Apartments:
Apartments - In case the accommodation is contracted in apartments, the client is responsible for informing the number of people that will occupy the apartment. If there are more people than booked, the apartments may refuse admittance.
Hotels - The prices shown are per person and are based on double occupancy. Not all hotels have triple rooms and usually an extra bed is placed in the room, which may not be of equal quality. In rooms equipped with two beds or a double bed, the triple may consist only of those beds.
The list of hotels and apartments in the program is indicative, as is their category, which is based on local criteria and classifications that are sometimes different from those used in Portugal.
Meals:
Unless otherwise indicated, the prices shown for the Half Board and Full Board supplements do not include drinks.
On arrivals at the hotel after 7PM the first meal service will be breakfast the next day, on the last day and except for the possibility of late check-out, the last service of the hotel will be breakfast.
Check-in and check-out times:
The check-in and check-out times on the first and last day, will be defined according to the first and last service. As a rule, without binding character, the rooms can be used from 2PM on the day of arrival and should be left free by noon (12PM) on the day of departure.
In the apartments, the entry takes place generally at 5PM on the day of arrival and must be left free by 10AM on the day of departure.
Special conditions for children:
Given the conditions applied for children (destination and provider) it is recommended to always question the special conditions that may apply to the tour in question.
Insurande:
The agency offers the sale of insurance that can be purchased depending on the tour to guarantee assistance situations and cancellation expenses.
The maximum age limit, for the insurance, is 75 years-old.
See our full Data Protection and Privacy Policy here.
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During this Greece tour, you will have the chance to explore 5 of the country’s 9 mainland regions and visit places of significant geographic and cultural history, such as the famous metropolis of Athens and the unique UNESCO World Heritage monasteries of Meteora, perched atop massive rock formations.
This journey is led by tour leader António Cotão. A unique opportunity to explore one of Greece’s most magnificent natural parks and hike through the narrowest gorge in the world in proportion to its height, all while experiencing the beauty of Greece walking trails and the charm of its landscapes.
Flight from the city of origin to Athens International Airport – Eleftherios Venizelos. Upon arrival, assistance at the airport and transfer to the hotel (see specific conditions regarding flights).
Depending on the arrival time, we may spend some time exploring the city of Athens.
Dinner is not included but may be organized as a group, depending on the arrival schedules.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
On the second day, we will have the opportunity to delve deeper into the historic center of the mythical and renowned city of Athens.
We’ll walk through the iconic streets of the city’s historic neighborhoods, such as Monastiraki and Plaka, heading towards the monuments surrounding the Acropolis. Entry to the Acropolis is included.
Our cultural route will explore the monuments around the Acropolis, including the Ancient Agora, the Temple of Hephaestus, the Erechtheion, the Theatre of Dionysus, and more.
After returning to the hotel, the group will have the rest of the day free. Although not included, dinner may be arranged as a group.
After breakfast at the hotel, we’ll depart early in the morning towards the north, heading to Kalabáka, located near Meteora in central Thessaly.
During the journey, we will cross the regions of Attica and Central Greece, offering a variety of colors and landscapes.
Upon arrival, the group will have time to check into the hotel, rest, and have a meal. After the well-deserved break, we’ll stretch our legs by visiting the center of Kalabáka, strolling through its small streets while admiring the monasteries perched atop the rock formations at sunset, and exploring its various churches, including the Holy Church of the Dormition of the Virgin Mary.
After the exploration of Kalabáka, the group will have the rest of the afternoon free to relax at the hotel.
Dinner is not included, but it can be arranged as a group and reserved through Papa-Léguas.
A day of hiking along the historic trails surrounding the enigmatic Orthodox monasteries of Meteora, a UNESCO World Heritage site. The day will be entirely dedicated to hiking and enjoying the unique landscapes provided by the Meteora rock formations, following a circular route of approximately 12 kilometers, which is somewhat challenging.
We will walk along dirt and stone paths, with stops at some of the “suspended in the air” monasteries (the literal Greek translation of the word meteora), starting with the ascent to the mythical Agios Triádas (Holy Trinity) Monastery, and continuing on foot through small trails between the rocks, reaching the two main monasteries of Meteora: the Monastery of the Transfiguration (or Great Meteoro) and the Monastery of All Saints (or Varlaam). We will visit one of these monasteries and learn more about the life of the monks of Meteora, both past and present. Along the hike, we will also see the Monasteries of St. Stephen (Agios Stefanos), St. Nicholas (Agios Nikolaos of Anapafsas), and St. Barbara (or Rousanou).
Upon returning, the group can head back to the hotel and will have the rest of the afternoon free. Dinner is not included, but it can be arranged as a group and reserved through Papa-Léguas.
Note: The original route or the day of this hike may need to be adjusted if unfavorable conditions, such as bad weather, arise.
HIKE
Name: Meteora Orthodox Monastery Route
Length: Approximately 12 km (7.5 miles);
Type: Circular
Path: Dirt trails, with brief sections of asphalt. Access to the monasteries is via narrow, steep stone staircases.
Maximum altitude: 580m (km 4.9, near the Monastery of the Transfiguration)
Minimum altitude: 272m (km 0, in Kalabáka)
Elevation gain: 724m
Duration: Approximately 8 hours, including stops and visits (subject to change)
Difficulty level: Difficult (grade 4)
After breakfast and check-out from the hotel, we will depart for the northwest towards the region of Zagori, an area of great natural beauty with impressive geology and two National Parks.
Access to this remote area in the mountains of the Vikos-Aoös National Park won’t be easy, as it will be divided into several parts.
First, we will head to the city of Ioannina, where we will take a brief stop, and then gradually make our way to the village of Monodendri, one of the 46 beautiful and mythical stone villages characteristic of the region, known as Zagorochoria or Zagorohoria. These villages are renowned for their unique local architecture made of stone, wood, and slate rock.
The Zagori region is a UNESCO World Heritage site and is located in the heart of the Pindus mountain range. The name “Zagori” is Slavic and means “beyond the mountains.”
Upon arrival in the village of Monodendri, we will check into the hotel, and the group will have free time to relax.
Dinner is not included, but it can be arranged as a group and reserved through Papa-Léguas.
After breakfast at the hotel, enjoy the incredible silence and breathtaking landscapes of the mountains.
In the morning, we will take a short hike from the village to one of the most spectacular viewpoints of the Oxia Gorge, at around 1300 meters above sea level—a true test for those with a fear of heights.
This linear route of approximately 7 kilometers (round trip) will also pass through the incredible “Pétrino Dásos” Stone Forest, formed by natural limestone sculptures that are centuries old, displaying unique and extraordinary beauty.
In the afternoon, after a period of rest, and perhaps a nice Meze in a tavern in the village square, we will visit the village of Monodendri and the tiny Monastery of St. Paraskevi, built into the rock on the western slope of the Vikos Gorge.
From this point, we will enjoy spectacular views of the southern part of the gorge.
The group can return to the hotel at their convenience and spend the afternoon as they wish, resting for the hike the next day.
Dinner is not included, but it can be arranged as a group and reserved through Papa-Léguas.
Note: The routes for the hikes or the day of this itinerary may need to be adjusted if conditions are not favorable for the activities.
HIKE
Name: Monodendri – Vikos Viewpoint
Length: Approximately 7.5 km (4.6 miles)
Type: Linear, round trip
Path: Dirt trails, ancient cobblestones, and brief sections of asphalt
Maximum altitude: 1330m (km 1.8, near the Stone Forest)
Minimum altitude: 1085m (km 0, in the village of Monodendri)
Elevation gain: 375m
Duration: Approximately 4 hours, including stops (subject to change)
Difficulty level: Easy (grade 2)
After breakfast at the hotel, we will prepare for a day of hiking in the Vikos Gorge.
We will embark on a 9-kilometer (5.6 miles) hike, starting by descending to the historic village of Vitsa, located slightly to the south. From there, we will continue our descent along ancient cobblestone paths to the 18th-century stone bridge of Misiou, one of several ancient bridges located downstream along the Voidomatis River.
We will return to Monodendri via the initial section of the Epirus Trail, at the base of the gorge.
The Vikos Gorge is situated in the central area of the Vikos-Aoös National Park, in the Pindos mountains, within the Zagori region.
This gorge is listed in the Guinness Book of Records as the deepest gorge in the world in proportion to its width, with a depth of up to 1350 meters and a narrow width in some sections.
After the hike, the group will have free time.
Dinner is not included, but it can be arranged as a group and reserved through Papa-Léguas.
Note: The route or day of this hike may need to be adjusted if conditions, such as bad weather, are unfavorable.
HIKE
Name: Stone Bridges and Vikos Gorge
Length: Approximately 9 km / 5.6 miles (flexible)
Type: Circular
Path: Dirt trails, cobblestones, and ancient stone staircases
Maximum altitude: 1068m (km 8, on the final ascent to Monodendri village)
Minimum altitude: 709m (km 4.5, at the base of the gorge)
Elevation gain: 485m
Duration: Approximately 6 hours, including stops (subject to change)
Difficulty level: Moderate (grade 3)
Accommodation: Hotel
Meals: Breakfast
Comfort: 3
Difficulty: 3
After breakfast and check-out from the hotel, we will prepare for the journey to the Central Macedonia region, heading towards the city of Thessaloniki.
This will be a long travel day, with several connections along the way. We will make a brief stop in the city of Ioannina to stretch our legs and refresh.
In the afternoon, we will arrive in Thessaloniki. This is the second largest city in Greece, located in the northern part of the country, by the Thermaic Gulf, in the northwest corner of the Aegean Sea.
Upon arrival at the hotel and after check-in, the group will have free time to enjoy at their leisure. Although not included, dinner can be arranged as a group.
On the penultimate day of the trip, we wake up in Thessaloniki, a city with a rich history where its bustling streets offer a mix of beauty and chaos.
After breakfast, we will explore the city, wandering through the picturesque streets of historic and emblematic neighborhoods like Ladadika in the city center. Here, we will embark on a cultural walk visiting Aristotle Square, the White Tower, the Galerius Arch, and many churches and archaeological sites scattered throughout the city.
In the afternoon, we will head to the top of the city to visit the "Acropolis" of Thessaloniki and the ruins of the ancient fortress, which are steeped in history and offer an incredible view over the city and the sea. We will then descend through another historic neighborhood, Ano Poli, getting lost in its beautiful and narrow streets.
Although not included, dinner will be arranged as a group, as it will be a celebration dinner for the trip!
After breakfast at the hotel, we will head to the airport for the return journey home. Transfers to the airport will be arranged according to flight times, as per the specific conditions.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
