If the changes in the following conditions have been clearly communicated in writing to the client before the conclusion of the contract and they are properly provided for in the program;
Any changes subsequent to the conclusion of the contract are subject to prior agreement of both the agency and the client, except as provided in the "impossibility of comply" clause.
These general conditions comply with the provisions of Decree-Law 61/2011 of May 6th, as amended by Decree-Law 199/2012 of August 24th.
The general conditions, which refer to an organized trip described in this program, along with the specific conditions provided to the client in the travel documentation at the time of booking, constitute the travel contract that binds the agency and the client.
The technical organization and sale of the activities included on this website are the responsibility of Papa-Léguas, a travel and tourism agency, with home office at Rua Manuel Assunção Mestre, nº22, 7780-199 Castro Verde, registered in the Commercial Registry Office of Lisbon with Taxpayer Identification Number 504163590. It has a share capital of €99,759.60 (ninety-nine thousand, seven hundred and fifty-nine euros and sixty cents). Papa-Léguas is also registered with the National Registry of Travel Agents and Tourism Operators (RNAVT) nº2275 and the National Registry of Tourist Animation Agents (RNAT) nº67/2014.
At the time of registration the client must deposit 30% of the service price, paying the remaining 70% up to 21 days before the service begins. If the registration takes place 21 days or less before the service begins, the total price of the service must be paid at the time of registration. Papa-Léguas, Agência de Viagens e Turismo Lda. reserves the right to cancel any booking that has not been paid for under the conditions mentioned above. Reservations are subject to the obtaining of a confirmation from suppliers for all services.
The prices of tours are presented per person and based on the occupation in a room shared by two people. The organizing agency will group clients who sign up individually for the same tour in pairs, by gender, and in chronological order of registration. Clients who are singled out must pay the respective individual supplement, when required by the service provider.
INFORMATION UNDER LAW N.º 144/2015 OF SEPTEMBER 8:
According to Law No. 144/2015 of September 8th, we inform that the customer may resort to the following Alternative Consumer Dispute Resolution Entities:
i) Customer Authority of Travel and Tourism Agencies at provedorapavt.com;
ii) Arbitration Commission of Tourism in Portugal at turismodeportugal.pt;
iii) Or any of the entities indicated in the list provided by the Directorate-General for Consumer Affairs at http://www.consumidor.pt, which we recommend consulting.
Complaints will only be considered if submitted in writing to the agency within a maximum period of 30 days after the completion of the services.
In the event of a complaint regarding non-compliance with contracted services, the customer may activate the Travel and Tourism Guarantee Fund provided for in DL 61/2011 of May 6, in its current wording, by submitting the respective complaint:
i) To the Customer Authority, as Papa-Léguas, Travel and Tourism Agency Ltd., is a member of the Customer Ombudsman for Travel and Tourism Agencies at www.provedorapavt.com. To benefit from this service, you must submit your written complaint within 20 business days after the end of the trip. Agencies are bound to comply promptly with any decisions issued by this entity.
ii) To Tourism of Portugal I.P. at www.turismodeportugal.pt within 30 days after: (i) the end of the trip; (ii) the cancellation of the trip attributable to the agency; (iii) the date of knowledge of the impossibility of its realization due to the agency; (iv) the closure of the establishment.
iii) To any of the entities listed on the website of the General Directorate for Consumer Affairs at http://www.consumidor.pt.
1) The agency is responsible for the luggage in the legal terms;
2) The Client has the obligation to complain to the service provider at the moment of subtraction, deterioration or destruction of luggage.
3) In international transport, if the luggage is damaged, the complaint must be made in writing to the carrier immediately after the damage is verified, and no later than 7 days after delivery. If the luggage is merely late in delivery, the claim must be made within 21 days from the date of delivery.
4) The presentation of such a claim will be an essential basis for Papa-Léguas, Agência de Viagens e Turismo Lda. to hold responsible the entity providing the service.
The responsibility of the agency will be limited to the maximum amount that can be demanded from the service providers, in accordance with the Montreal Convention of May 28, 1999, on International Air Transport, and the Bern Convention of 1961, on Rail Transport.
Regarding maritime transport, the liability of travel agencies, concerning their clients, for the provision of transport services or accommodation, when applicable, by maritime transport companies, in the event of damages resulting from their willful misconduct or negligence, will be limited to the following amounts:
a) € 441,436, in case of death or physical injury;
b) € 7,881, in case of total or partial loss of baggage or its damage;
c) € 31,424, in case of loss of a motor vehicle, including the baggage contained therein;
d) € 10,375, in case of loss of baggage, whether accompanied or not, contained in a motor vehicle;
e) € 1,097, for damages to baggage resulting from the damage to the motor vehicle.
Where applicable, the liability of travel agencies and tourism for the deterioration, destruction, and theft of baggage or other items in tourist accommodation establishments, while the client is staying there, is limited as follows:
a) € 1,397, in total;
b) € 449 per item;
c) The value declared by the client regarding the items deposited under the custody of the tourist accommodation establishment.
The agency's liability for non-bodily damages may be contractually limited to an amount corresponding to five times the price of the service sold.
For each reservation the following will be charged:
Reservation Expenses:
Alteration Expenses:
For each alteration (names, dates, type of apartment or room, travel, etc) : 50€ (fifty euros). Please note that the acceptance of such changes depends on the acceptance by the respective suppliers.
The client must have their personal or family documentation in good order (identity card, military documentation, authorization for minors, visas, vaccination certificates, and any other documents that may be required). The agency disclaims any responsibility for visa refusal or the client's denial of entry into a foreign country. The client is solely responsible for any costs incurred as a result of such a situation.
Travel in European Union:
Travel outside the European Union:
If the travel suppliers involved allow it, whenever a customer who is registered for a particular trip wishes to change their registration to another trip or the same trip with a different departure date, or any other changes, they must pay a fee as alteration expenses. However, if the change takes place 21 days or less before the departure date of the trip for which the customer is registered, or if the service providers do not accept the change, the customer will be subject to the expenses and charges specified under the “cancellation (termination)” section.
Once the trip has started, if a request is made to change the contracted services for reasons not related to the agency (e.g., extending the number of nights of stay, changing the flight), the prices of the touristic services may not correspond to those published on the website that prompted the contract.
The customer may transfer their registration by being replaced by another person who meets all the required conditions for the trip, provided that they inform the selling agency at least seven days in advance and such transfer is possible under the applicable air transport regulations. In the case of cruises and air travel, the prescribed period will be fifteen days in advance.
The transfer of the registration makes both the transferor and the transferee jointly responsible for the payment of the trip price and any additional charges incurred.
Whenever there are external reasons that justify it, the organizing agency may change the order of the itineraries, modify the departure times, or substitute any of the planned hotels with others of similar category and location. The agency must inform the client of such changes as soon as they become aware of them.
When the tour is dependent on a minimum number of participants the Agency reserves the right to cancel the organized tour if the number of participants reached is less than the minimum. In such cases, the Client will be informed in writing of the cancellation within 15 (fifteen) days.
The prices in the program are based on the costs of services and exchange rates in effect on the date of printing of the program, and are therefore subject to change resulting from variations in the cost of transportation or fuel, duties, taxes, fees, and exchange rate fluctuations up to 20 days prior to the date of departure.
Once the tour has begun, no refund is due for services not used by the client due to unforeseeable circumstances or for reasons attributable to the client, except for refunds by the respective suppliers. Failure to provide services foreseen in the travel program for reasons attributable to the organizing agency and if it is not possible to replace them with equivalent ones, entitles the client receive a refund for the price difference between the originally anticipated services and the services actually provided.
If, prior to the start of the journey and due to circumstances beyond the control of the organizing agency, it becomes unable to fulfill any essential service included in the travel program, the client has the right to cancel the trip and immediately receive a refund of all amounts paid, or alternatively, accept a modification and possible price variation.
If the aforementioned circumstances beyond the control of the organizing agency result in the cancellation of the trip, the client may choose to participate in another organized trip of equivalent price. If the proposed replacement organized trip is of a lower price, the client will be refunded the price difference accordingly.
The client or their companions are free to cancel the trip at any time.
i) Such cancellation implies that the client is responsible for the payment of all charges arising from the beginning of the fulfillment of the contract and their withdrawal, as well as a percentage that can go up to 15% of the price of the trip.
ii) If applicable, the client will be refunded the difference between the amount paid and the aforementioned amounts.
iii) The cancellation of travel services/organized trips whose reservation has been made using the voucher issued under Decree-Law No. 17/2020 of April 23rd is subject to a cancellation fee equal to the price of the service, in order to prevent simulated or fraudulent reservations made solely with the intention of anticipating the receipt of the voucher-entitled values.
If for reasons not attributable to the client, the agency has to cancel the organized tour before the departure date, the client can choose to:
i) Being immediately refunded all amounts paid;
ii) Optionally, choose to participate in another organized tour and be refunded for any difference in price.
The liability of the travel agency organizing the trips included in this program and arising from the assumed obligations is covered by a civil liability insurance policy with Fidelidade Insurance Company, under policy number 9257343, for an amount of 75,000€ (Seventy-five thousand euros), in accordance with the applicable legislation.
The prices mentioned in this program already include the Value Added Tax at the current rate of 23%
This program is valid from 01/01/2025 to 12/31/2025.
Arrival or departure times:
Departure and arrival times are stated in the local time of the respective country of destination and according to respective airline schedules at the time of printing this program, and may therefore be subject to change.
Hotels / Apartments:
Apartments - In case the accommodation is contracted in apartments, the client is responsible for informing the number of people that will occupy the apartment. If there are more people than booked, the apartments may refuse admittance.
Hotels - The prices shown are per person and are based on double occupancy. Not all hotels have triple rooms and usually an extra bed is placed in the room, which may not be of equal quality. In rooms equipped with two beds or a double bed, the triple may consist only of those beds.
The list of hotels and apartments in the program is indicative, as is their category, which is based on local criteria and classifications that are sometimes different from those used in your home country.
Meals:
Unless otherwise indicated, the prices shown for the Half Board and Full Board supplements do not include drinks.
On arrivals at the hotel after 7PM the first meal service will be breakfast the next day, on the last day and except for the possibility of late check-out, the last service of the hotel will be breakfast.
Check-in and check-out times:
The check-in and check-out times on the first and last day, will be defined according to the first and last service. As a rule, without binding character, the rooms can be used from 2PM on the day of arrival and should be left free by noon (12PM) on the day of departure.
In the apartments, the entry takes place generally at 5PM on the day of arrival and must be left free by 10AM on the day of departure.
Special conditions for children:
Given the conditions applied for children (destination and provider) it is recommended to always question the special conditions that may apply to the tour in question.
Insurance:
The agency offers the sale of insurance that can be purchased depending on the tour to guarantee assistance situations and cancellation expenses.
See our full Data Protection and Privacy Policy here.
Documentation
Passport: Must be valid with a minimum of 6 months from the date of departure from Nepal.
Visa: Can be obtained on arrival at the airport or at the Consulate in Lisbon. Bring the printed form from https://nepaliport.immigration.gov.np/.
Cancellations
If the client cancels the trip up to 91 days before the departure date and no services have been reserved or paid for, the deposit already paid will be refunded in full. If services have already been reserved and paid for, the refund will be reduced by the amounts paid to service providers.
If the client cancels the trip 90 days or less before the departure date, they must pay all costs incurred due to their registration and subsequent cancellation, along with an amount that can reach up to 15% of the trip’s price. The client may be refunded the difference between the amount already paid and the amounts stated above.
Required Fitness
TRAINING: Participants are expected to be in good physical condition. This trip is definitely demanding in terms of physical preparation, so it is recommended that participants prepare in advance. The main focus of training should be endurance, achieved by running twice a week (50 minutes x 2/week) and a weekend hike of more than 6 hours with at least 8kg in the backpack. Cycling or swimming, in the same proportion, are also excellent alternatives for those unable to run due to injury.
Domestic Flights
Flights from Kathmandu/Manthali – Lukla – Kathmandu/Manthali are heavily affected by weather conditions. If flying is not possible on the scheduled day due to weather, the flight will be rescheduled for the next day, after the scheduled flights for that day.
If flying is not possible, the program may need to be adjusted, but the stages up to Kala Pattar cannot be shortened, as they are part of the acclimatization process. If adjustments are necessary, the final days of the program may be shortened.
Weather Conditions
All activities in the mountains are subject to weather conditions, both directly and indirectly. If the guide considers that the observed weather conditions at the time of the activity may endanger the physical safety of the participants and the guide, they have the authority to cancel the activity. Cancellation of the activity due to weather does not entitle the participant to a refund of any amount paid.
Weather conditions to consider include strong winds, dense fog, heavy snowfall (contributing to avalanche risk), and thunderstorms.
Important Notes
WhatsApp Group
Before departure, Papa-Léguas will create a WhatsApp group to facilitate easy and smooth interaction between travelers and the leader. If you disagree with this action, please let us know.
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It is an adventure accessible to all who enjoy hiking and are physically fit!
Step by step, accompanied by the climber and travel leader João Garcia, we will follow the trails that lead us to the marvelous natural windows of Nepal, such as Kala Pattar, where the views of some of the most beautiful mountains on the planet are breathtaking. It is worth coming here at least once in a lifetime to enjoy these incredible panoramas!
Throughout the trekking days, you will get to know the Sherpa villages and their way of life, their hospitality, and their temples. You will discover their natural beauties, such as rhododendron forests and local wildlife.
This trekking will stay in your memory as one of the most beautiful hikes on Earth!
Flight from origin city to Kathmandu, layovers and overnight on board.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
Arrival in Kathmandu, visa processing at the airport.
Transfer to the hotel at the traveler's expense.
At a time to be arranged, bus departure to Manthali, where you will spend the night.
Bus journey: approximate duration of 5 hours.
Early in the morning, transfer to the airport for the flight from Manthali to Lukla (2860m). Our trek begins after this spectacular flight of approximately 35 minutes.
After unloading the equipment and handing it over to our porter group, we start an easy trek to Phakding, passing "Mani Walls" and Buddhist Kanis (an arched entrance with prayer wheels), suspension bridges and villages like Choplung and Ghat (2591m).
Arrival at the lodge in Phakding and free time.
- Journey length: 8 km (5 miles)
- Approximate duration: 3h
Easy ascent to Mondzo (about 2 hours), where we enter the Sagarmatha National Park and will validate our trekking permits.
This is followed by a descent into the valley of the Dudh Kosi River which we cross three times, via suspension bridges, the last of which is very high and extremely beautiful. Climbing through a pine forest from where you can see in the distance the Everest (8848m) and the Lhotse (8516m).
Drive through Zamphuti, Tortok, Benkar, Chumua, Mondzo, Thaog, Jorsale and finally Namche Bazaar.
Arrival and free time to explore the "capital" of the Khumbo valley.
- Journey length: 10 km (6,2 miles)
- Approximate duration: 6h
Day intended for acclimatization. We will stimulate the body by climbing Kumjung and visit the school founded by Edmund Hillary, we will also visit the Khunde Hospital.
Return to Namche Bazaar and free time to explore the "capital" of the Khumbu Valley or do the last shopping for any necessary equipment, because in the city of the Sherpas you can find trekking gear stores.
- Journey length: 8 km (5 miles)
- Approximate duration: 3h
On this day, the views to the Ama Dablam (6856m) and to the Everest (8848m) get more and more impressive.
After the day's climb, we stop at the Tengboche monastery and continue the trek through rhododendron forests.
Before reaching Pangboche, we will pass over a spectacular Himalayan bridge with views getting lost in the heights of the valley.
- Journey length: 12 km (7,5 miles)
- Approximate duration: 6h
On this day we will climb about 600 meters to the base camp of one of Nepal's most iconic mountains, Ama Dablam. During the ascent to 4600m we will have views of the Tawache and the Pumori.
Arrival at the base camp of Ama Dablam, short rest, picnic lunch, and return to Pangboche. Rest of the afternoon is free.
- Journey length: 8 km (5 miles)
- Approximate duration: 5h
Arrival in Dingboche, and after lunch, an optional ascent to Nangkartshang Gompa and a panoramic spot at 4600m, where you can view Mount Baruntse at 7129m. This climb also serves for acclimatization.
Route: 11 km (7 miles)
Approximate time: 4 hours
Depart Dingboche, passing through flat valleys of beautiful meadows with stone huts where yaks graze. We will then reach an area of high altitude meadows.
After crossing a wooden bridge, which leads us to two stupas, multiple chortens and prayer flags, we reach Tukla. We continue up a steep ascent to the Everest Memorial where shortly afterwards the 7161m Mount Pumori can be seen.
- Journey length: 10km (6,2 miles)
- Approximate duration: 5h
Ascent to Kala Pattar (5545m) and return to Lobuche. This day ahead of us is quite tiring but very rewarding. We will depart early for Gorakshep (5100m), from where we will begin the relatively easy ascent of Kala Pattar.
As we feel the altitude reducing our strength so we’ll advance slowly. The splendid view from the summit offers us a magnificent spectacle of the great nearby mountains, especially the classic views of Everest (8850m), Lhotse (8516m) and Nuptse (7855m) and their immense glaciers.
- Journey length: 12 km (7,4 miles)
- Approximate duration: 10h
Return to Pangboche, and now, as we descend in altitude, the air becomes increasingly more rich in oxygen. Along the way, we pass through the village of Periche, where there is a hospital belonging to the Himalayan Rescue Association, where we will make a stop.
- Journey length: 14 km (8,7 miles)
- Approximate duration: 5 hours
We leave Pangboche and ascend to the upper part of the village. We pass by the Pangboche Monastery, the oldest monastery in this valley. Our trail now takes us to the other side of the valley, offering privileged views of Everest and Ama Dablam.
On these slopes, we can spot vultures and other local fauna, and we will have a different perspective of the Tyangboche Monastery.
Upon reaching Phortse, we will witness the typical organization of a Sherpa village with its cultivated fields and the monastery perched high in the village.
- Journey length: 6 km (3,7 miles)
- Approximate duration: 4 hours
We begin the trek with a descent to the Dudh Koshi River, cross a bridge near Phortse Tenga, and start a long ascent to Mung Danda at 3900m, where we will have tea with superb views of Ama Dablam.
From there, we descend a bit and resume the main path back to Namche Bazaar.
- Journey length: 10 km (6,2 miles)
- Approximate duration: 5 hours
Here with the advantage of acclimatization we will be able to do two stages in one day. It will be a hot day, so we will have to plan for cooler clothing and more drinks for this stage.
Arrival in Lukla and overnight stay.
- Journey length: 18 km (11,2 miles)
- Approximate duration: 7h
Flight to Manthali and transfer by bus to Kathmandu. Check-in at hotel and free afternoon.
Half-day of guided city tour in Kathmandu and Valley (Bhaktapur).
This day also serves as a safeguard in case poor weather causes delays of the flights from Lukla.
Transfer to the airport and flight to your origin city, with layovers and night on board.
Arrival and end of Papa-Léguas’ services.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
