If the changes in the following conditions have been clearly communicated in writing to the client before the conclusion of the contract and they are properly provided for in the program;
Any changes subsequent to the conclusion of the contract are subject to prior agreement of both the agency and the client, except as provided in the "impossibility of comply" clause.
These general conditions comply with the provisions of Decree-Law 61/2011 of May 6th, as amended by Decree-Law 199/2012 of August 24th.
The general conditions, which refer to an organized trip described in this program, along with the specific conditions provided to the client in the travel documentation at the time of booking, constitute the travel contract that binds the agency and the client.
The technical organization and sale of the activities included on this website are the responsibility of Papa-Léguas, a travel and tourism agency, with home office at Rua Manuel Assunção Mestre, nº22, 7780-199 Castro Verde, registered in the Commercial Registry Office of Lisbon with Taxpayer Identification Number 504163590. It has a share capital of €99,759.60 (ninety-nine thousand, seven hundred and fifty-nine euros and sixty cents). Papa-Léguas is also registered with the National Registry of Travel Agents and Tourism Operators (RNAVT) nº2275 and the National Registry of Tourist Animation Agents (RNAT) nº67/2014.
At the time of registration the client must deposit 30% of the service price, paying the remaining 70% up to 21 days before the service begins. If the registration takes place 21 days or less before the service begins, the total price of the service must be paid at the time of registration. Papa-Léguas, Agência de Viagens e Turismo Lda. reserves the right to cancel any booking that has not been paid for under the conditions mentioned above. Reservations are subject to the obtaining of a confirmation from suppliers for all services.
The prices of tours are presented per person and based on the occupation in a room shared by two people. The organizing agency will group clients who sign up individually for the same tour in pairs, by gender, and in chronological order of registration. Clients who are singled out must pay the respective individual supplement, when required by the service provider.
INFORMATION UNDER LAW N.º 144/2015 OF SEPTEMBER 8:
According to Law No. 144/2015 of September 8th, we inform that the customer may resort to the following Alternative Consumer Dispute Resolution Entities:
i) Customer Authority of Travel and Tourism Agencies at provedorapavt.com;
ii) Arbitration Commission of Tourism in Portugal at turismodeportugal.pt;
iii) Or any of the entities indicated in the list provided by the Directorate-General for Consumer Affairs at http://www.consumidor.pt, which we recommend consulting.
Complaints will only be considered if submitted in writing to the agency within a maximum period of 30 days after the completion of the services.
In the event of a complaint regarding non-compliance with contracted services, the customer may activate the Travel and Tourism Guarantee Fund provided for in DL 61/2011 of May 6, in its current wording, by submitting the respective complaint:
i) To the Customer Authority, as Papa-Léguas, Travel and Tourism Agency Ltd., is a member of the Customer Ombudsman for Travel and Tourism Agencies at www.provedorapavt.com. To benefit from this service, you must submit your written complaint within 20 business days after the end of the trip. Agencies are bound to comply promptly with any decisions issued by this entity.
ii) To Tourism of Portugal I.P. at www.turismodeportugal.pt within 30 days after: (i) the end of the trip; (ii) the cancellation of the trip attributable to the agency; (iii) the date of knowledge of the impossibility of its realization due to the agency; (iv) the closure of the establishment.
iii) To any of the entities listed on the website of the General Directorate for Consumer Affairs at http://www.consumidor.pt.
1) The agency is responsible for the luggage in the legal terms;
2) The Client has the obligation to complain to the service provider at the moment of subtraction, deterioration or destruction of luggage.
3) In international transport, if the luggage is damaged, the complaint must be made in writing to the carrier immediately after the damage is verified, and no later than 7 days after delivery. If the luggage is merely late in delivery, the claim must be made within 21 days from the date of delivery.
4) The presentation of such a claim will be an essential basis for Papa-Léguas, Agência de Viagens e Turismo Lda. to hold responsible the entity providing the service.
The responsibility of the agency will be limited to the maximum amount that can be demanded from the service providers, in accordance with the Montreal Convention of May 28, 1999, on International Air Transport, and the Bern Convention of 1961, on Rail Transport.
Regarding maritime transport, the liability of travel agencies, concerning their clients, for the provision of transport services or accommodation, when applicable, by maritime transport companies, in the event of damages resulting from their willful misconduct or negligence, will be limited to the following amounts:
a) € 441,436, in case of death or physical injury;
b) € 7,881, in case of total or partial loss of baggage or its damage;
c) € 31,424, in case of loss of a motor vehicle, including the baggage contained therein;
d) € 10,375, in case of loss of baggage, whether accompanied or not, contained in a motor vehicle;
e) € 1,097, for damages to baggage resulting from the damage to the motor vehicle.
Where applicable, the liability of travel agencies and tourism for the deterioration, destruction, and theft of baggage or other items in tourist accommodation establishments, while the client is staying there, is limited as follows:
a) € 1,397, in total;
b) € 449 per item;
c) The value declared by the client regarding the items deposited under the custody of the tourist accommodation establishment.
The agency's liability for non-bodily damages may be contractually limited to an amount corresponding to five times the price of the service sold.
For each reservation the following will be charged:
Reservation Expenses:
Alteration Expenses:
For each alteration (names, dates, type of apartment or room, travel, etc) : 50€ (fifty euros). Please note that the acceptance of such changes depends on the acceptance by the respective suppliers.
The client must have their personal or family documentation in good order (identity card, military documentation, authorization for minors, visas, vaccination certificates, and any other documents that may be required). The agency disclaims any responsibility for visa refusal or the client's denial of entry into a foreign country. The client is solely responsible for any costs incurred as a result of such a situation.
Travel in European Union:
Travel outside the European Union:
If the travel suppliers involved allow it, whenever a customer who is registered for a particular trip wishes to change their registration to another trip or the same trip with a different departure date, or any other changes, they must pay a fee as alteration expenses. However, if the change takes place 21 days or less before the departure date of the trip for which the customer is registered, or if the service providers do not accept the change, the customer will be subject to the expenses and charges specified under the “cancellation (termination)” section.
Once the trip has started, if a request is made to change the contracted services for reasons not related to the agency (e.g., extending the number of nights of stay, changing the flight), the prices of the touristic services may not correspond to those published on the website that prompted the contract.
The customer may transfer their registration by being replaced by another person who meets all the required conditions for the trip, provided that they inform the selling agency at least seven days in advance and such transfer is possible under the applicable air transport regulations. In the case of cruises and air travel, the prescribed period will be fifteen days in advance.
The transfer of the registration makes both the transferor and the transferee jointly responsible for the payment of the trip price and any additional charges incurred.
Whenever there are external reasons that justify it, the organizing agency may change the order of the itineraries, modify the departure times, or substitute any of the planned hotels with others of similar category and location. The agency must inform the client of such changes as soon as they become aware of them.
When the tour is dependent on a minimum number of participants the Agency reserves the right to cancel the organized tour if the number of participants reached is less than the minimum. In such cases, the Client will be informed in writing of the cancellation within 15 (fifteen) days.
The prices in the program are based on the costs of services and exchange rates in effect on the date of printing of the program, and are therefore subject to change resulting from variations in the cost of transportation or fuel, duties, taxes, fees, and exchange rate fluctuations up to 20 days prior to the date of departure.
Once the tour has begun, no refund is due for services not used by the client due to unforeseeable circumstances or for reasons attributable to the client, except for refunds by the respective suppliers. Failure to provide services foreseen in the travel program for reasons attributable to the organizing agency and if it is not possible to replace them with equivalent ones, entitles the client receive a refund for the price difference between the originally anticipated services and the services actually provided.
If, prior to the start of the journey and due to circumstances beyond the control of the organizing agency, it becomes unable to fulfill any essential service included in the travel program, the client has the right to cancel the trip and immediately receive a refund of all amounts paid, or alternatively, accept a modification and possible price variation.
If the aforementioned circumstances beyond the control of the organizing agency result in the cancellation of the trip, the client may choose to participate in another organized trip of equivalent price. If the proposed replacement organized trip is of a lower price, the client will be refunded the price difference accordingly.
The client or their companions are free to cancel the trip at any time.
i) Such cancellation implies that the client is responsible for the payment of all charges arising from the beginning of the fulfillment of the contract and their withdrawal, as well as a percentage that can go up to 15% of the price of the trip.
ii) If applicable, the client will be refunded the difference between the amount paid and the aforementioned amounts.
iii) The cancellation of travel services/organized trips whose reservation has been made using the voucher issued under Decree-Law No. 17/2020 of April 23rd is subject to a cancellation fee equal to the price of the service, in order to prevent simulated or fraudulent reservations made solely with the intention of anticipating the receipt of the voucher-entitled values.
If for reasons not attributable to the client, the agency has to cancel the organized tour before the departure date, the client can choose to:
i) Being immediately refunded all amounts paid;
ii) Optionally, choose to participate in another organized tour and be refunded for any difference in price.
The liability of the travel agency organizing the trips included in this program and arising from the assumed obligations is covered by a civil liability insurance policy with Fidelidade Insurance Company, under policy number 9257343, for an amount of 75,000€ (Seventy-five thousand euros), in accordance with the applicable legislation.
The prices mentioned in this program already include the Value Added Tax at the current rate of 23%
This program is valid from 01/01/2022 to 12/31/2022
Arrival or departure times:
Departure and arrival times are stated in the local time of the respective country of destination and according to respective airline schedules at the time of printing this program, and may therefore be subject to change.
Hotels / Apartments:
Apartments - In case the accommodation is contracted in apartments, the client is responsible for informing the number of people that will occupy the apartment. If there are more people than booked, the apartments may refuse admittance.
Hotels - The prices shown are per person and are based on double occupancy. Not all hotels have triple rooms and usually an extra bed is placed in the room, which may not be of equal quality. In rooms equipped with two beds or a double bed, the triple may consist only of those beds.
The list of hotels and apartments in the program is indicative, as is their category, which is based on local criteria and classifications that are sometimes different from those used in Portugal.
Meals:
Unless otherwise indicated, the prices shown for the Half Board and Full Board supplements do not include drinks.
On arrivals at the hotel after 7PM the first meal service will be breakfast the next day, on the last day and except for the possibility of late check-out, the last service of the hotel will be breakfast.
Check-in and check-out times:
The check-in and check-out times on the first and last day, will be defined according to the first and last service. As a rule, without binding character, the rooms can be used from 2PM on the day of arrival and should be left free by noon (12PM) on the day of departure.
In the apartments, the entry takes place generally at 5PM on the day of arrival and must be left free by 10AM on the day of departure.
Special conditions for children:
Given the conditions applied for children (destination and provider) it is recommended to always question the special conditions that may apply to the tour in question.
Insurande:
The agency offers the sale of insurance that can be purchased depending on the tour to guarantee assistance situations and cancellation expenses.
The maximum age limit, for the insurance, is 75 years-old.
See our full Data Protection and Privacy Policy here.
Documentation
The necessary documentation may vary, depending on your nationality, the country of origin and the places you will travel to. For further information, consult the relevant embassy websites or contact Papa-Léguas.
A visa is required for India: see https://indianvisaonline.gov.in/visa/ and read the information carefully (https://indianvisaonline.gov.in/evisa/Registration).
The visa payment is online and the visa confirmation is sent to you by e-mail.
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This trip to the North of India combines a series of ingredients such as the Taj Mahal, the “pink” Jaipur, the beautiful Abhaneri cistern, the mystical Ganges river, Fatehpur Sikri, the friendliness of the people, turbans and saris, very good food and rickshaws, lots of rickshaws.
Add to this recipe, lots of color and joy. Season it with spices, exoticism and comfort and you will have a delicious dish in the form of a trip.
For dessert you can choose an extension to Goa or Kerala.
Bon appetite and have a nice trip!
Flight from the origin city to Delhi with layovers. Overnight in flight.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
Arrival in Delhi, assistance at the airport and transfer to the hotel. Check-in from 2PM (earlier check-in is subject to availability).
Free time in Delhi.
Breakfast at the hotel and at the appointed time, meet the driver/guide at the hotel to start the city tour in Delhi.
Today we are going on a tour of the old part of Delhi, that includes a visit to the Red Fortress* (closed on Monday); Jama Masjid; Raj Ghat* and Qutub Minar. We also have in our plans a rickshaw ride in the old part of city, a visit to Humayun's Tomb and the India Gate.
Note: *The Red Fortress and the Raj Ghat, are closed from August 5 to August 18, due to security issues related to the Independence Day;
Ending the city tour, visit to Bangla Sahib Sikh temple.
After breakfast at the hotel, we will check out and drive by private vehicle to Jaipur (155 miles/ about 5 hours).
The city of Jaipur has played a key role in the history of Rajasthan since the early XVIII century, the capital of the state of Rajasthan was built and protected by Maharaja Jai Singh, who embellished it with pink colored terracotta palaces and monuments, such as the impressive Hawa Majal or Palace of Winds.
The city became known by the suggestive name "the pink city" which provides a magical aura in the evening.
Arrival in Jaipur, check-in at the hotel and free time to explore the city, we suggest visiting the market on traveler's own.
After breakfast, we will visit the city of Jaipur, the vibrant capital of the state of Rajasthan and popularly known as the "pink city" due to the color of the buildings in its old part that at sunset provide a perfectly surreal atmosphere.
The name of the city comes from its founder, Maharaja Jai Singh, who in the mid 1700s began constructing its main buildings in pink terracotta.
This city is certainly a place of contrasts and a "feast" for our senses.
We will visit the city market and the Red Fortress, which was built in the XVI century by Raja Man Sing of the Kachwaha Dynasty and the Red fortress and its palaces, gardens, courtyards and balconies.
Lunch (at the traveller’s expense) and in the afternoon we will take a 3-4 hour guided walk through the most interesting sites of Jaipur:
During the activity, the guide will talk about the culture, traditions and History of India; you will have the opportunity to get to know the real Jaipur, as this activity is geared to get to know places that are off the usual tourist routes.
After the activity, return to the hotel.
Breakfast at the hotel and half-day city tour of Jaipur, that includes visites to City Palace; to Jantar Mantar and Hawa Mahal or palace of the winds (outside only);
After the city tour, free time to explore the old city and have lunch (at the traveller’s expense).
Meet with the guide and return to the hotel by private vehicle.
In the afternoon, visit the Birla temple to attend a celebration.
After breakfast at the hotel, we will check out and drive by private car to Agra (158 miles/5 hours). During the route we will visit the city of Abhaneri, whose main attraction are the spectacular "water catchment wells or cisterns", we will also visit the ancient city of Fatehpur Sikri, built in 1569 by Akbar in honor of the Sufi saint Salim Chisti. Akbar's court occupied this city but abandoned it due to lack of water resources.
After the visit to Fatehpur Sikri, continuation by car to Agra. Agra is one of the highlights of this trip as it is home to the Taj Mahal, and is also the capital of the ancient Mughal Empire.
Arrival and check-in at the hotel. Rest of the afternoon is free.
Optional visit if time permits: The Mother Teresa orphanage in Agra contains about 48 children from poor families and about 150 elderly people.
This orphanage, run by the Collete Foundation does not accept cash donations but very gladly receives medicines, among other products.
Contact Papa-Léguas for more information.
Early morning visit to the world famous Taj Mahal (closed on Fridays), this impressive monument was commissioned by Emperor Shahjahan in memory of his wife named Mumtaj, in essence it is a monument to love.
We continue our tour of Agra towards the fortress built by order of the Emperor Akbar to commemorate his victory in a battle. We will take a short carriage ride from the parking lot to the entrance of the monument.
Return to the hotel for a late breakfast. (Check-out 12PM).
Continuing our tour of Agra, we will be visiting notable landmarks such as The Red Fort, Itmad-Ud-Daulah, Sikandra, and the Akbar Marble Factory.
Transfer to the Tundla train station for the overnight connection to Varanasi.
Night in cabin (1st class, subject to reservation availability).
Varanasi, the city of the goddess Shiva and the river Ganges is one of India's most sacred sites.
Sacred rituals echo through its streets and alleys, lost in color in the famous Ghats by the river.
In former times, it was known as Kashi and Benares, but has adopted its true name: Varuna and Assi (city between rivers), that is, Varanasi.
Arrival at Varanasi station, assistance and transfer to the hotel, breakfast and check-in (usually after 12PM, time subject to confirmation).
We have scheduled a half-day city tour that encompasses visits to various significant landmarks, such as the "Mother India" Temple, Durga Temple, Sankat Mochan Temple, Birla Temple, and Benares Hindu University.y.
Afterward, we will depart to explore Sarnath, situated just 8 miles away from Varanasi. Sarnath holds immense significance as the site where Gautama Buddha delivered his inaugural sermon, outlining the fundamental principles of Buddhism. During our visit to Sarnath, we will have the opportunity to explore several noteworthy attractions, including the Asoka Pillar, the ruins of Mulagandha Kuti, the Dhamekh Stupa, and the captivating murals depicting paintings in Deer Park.
In the late afternoon we will visit the old part of Varanasi and do the "Aarti Tour", a late afternoon tour of the old city and the Ghats, boat ride on the Ganges River to watch the Aarti Puja at sunset.
Return by rickshaw to the cab station and return to the hotel by taxi.
Early in the morning, we will go from the hotel to the Ghats, situated on the banks of the Ganges to take a boat ride near the temples where thousands of pilgrims perform their rituals in worship of the gods of the Hindu pantheon. This tour through the ghats of Varanasi will certainly be impressive and unforgettable.
Finally, we will disembark at one of the ghats and take a short walk among the pilgrims, passing by the golden temple, which we will only be able to see from the outside.
Return to the hotel for breakfast and at the appointed time, transfer to the airport to fly to Delhi to connect to the international flight for the return to the city of origin.
Note: Transportation between the airport of the domestic and international flight is included, if they are in different airports.
Arrival in Origin city and end of Papa-Léguas services.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
