If the changes in the following conditions have been clearly communicated in writing to the client before the conclusion of the contract and they are properly provided for in the program;
Any changes subsequent to the conclusion of the contract are subject to prior agreement of both the agency and the client, except as provided in the "impossibility of comply" clause.
These general conditions comply with the provisions of Decree-Law 61/2011 of May 6th, as amended by Decree-Law 199/2012 of August 24th.
The general conditions, which refer to an organized trip described in this program, along with the specific conditions provided to the client in the travel documentation at the time of booking, constitute the travel contract that binds the agency and the client.
The technical organization and sale of the activities included on this website are the responsibility of Papa-Léguas, a travel and tourism agency, with home office at Rua Manuel Assunção Mestre, nº22, 7780-199 Castro Verde, registered in the Commercial Registry Office of Lisbon with Taxpayer Identification Number 504163590. It has a share capital of €99,759.60 (ninety-nine thousand, seven hundred and fifty-nine euros and sixty cents). Papa-Léguas is also registered with the National Registry of Travel Agents and Tourism Operators (RNAVT) nº2275 and the National Registry of Tourist Animation Agents (RNAT) nº67/2014.
At the time of registration the client must deposit 30% of the service price, paying the remaining 70% up to 21 days before the service begins. If the registration takes place 21 days or less before the service begins, the total price of the service must be paid at the time of registration. Papa-Léguas, Agência de Viagens e Turismo Lda. reserves the right to cancel any booking that has not been paid for under the conditions mentioned above. Reservations are subject to the obtaining of a confirmation from suppliers for all services.
The prices of tours are presented per person and based on the occupation in a room shared by two people. The organizing agency will group clients who sign up individually for the same tour in pairs, by gender, and in chronological order of registration. Clients who are singled out must pay the respective individual supplement, when required by the service provider.
INFORMATION UNDER LAW N.º 144/2015 OF SEPTEMBER 8:
According to Law No. 144/2015 of September 8th, we inform that the customer may resort to the following Alternative Consumer Dispute Resolution Entities:
i) Customer Authority of Travel and Tourism Agencies at provedorapavt.com;
ii) Arbitration Commission of Tourism in Portugal at turismodeportugal.pt;
iii) Or any of the entities indicated in the list provided by the Directorate-General for Consumer Affairs at http://www.consumidor.pt, which we recommend consulting.
Complaints will only be considered if submitted in writing to the agency within a maximum period of 30 days after the completion of the services.
In the event of a complaint regarding non-compliance with contracted services, the customer may activate the Travel and Tourism Guarantee Fund provided for in DL 61/2011 of May 6, in its current wording, by submitting the respective complaint:
i) To the Customer Authority, as Papa-Léguas, Travel and Tourism Agency Ltd., is a member of the Customer Ombudsman for Travel and Tourism Agencies at www.provedorapavt.com. To benefit from this service, you must submit your written complaint within 20 business days after the end of the trip. Agencies are bound to comply promptly with any decisions issued by this entity.
ii) To Tourism of Portugal I.P. at www.turismodeportugal.pt within 30 days after: (i) the end of the trip; (ii) the cancellation of the trip attributable to the agency; (iii) the date of knowledge of the impossibility of its realization due to the agency; (iv) the closure of the establishment.
iii) To any of the entities listed on the website of the General Directorate for Consumer Affairs at http://www.consumidor.pt.
1) The agency is responsible for the luggage in the legal terms;
2) The Client has the obligation to complain to the service provider at the moment of subtraction, deterioration or destruction of luggage.
3) In international transport, if the luggage is damaged, the complaint must be made in writing to the carrier immediately after the damage is verified, and no later than 7 days after delivery. If the luggage is merely late in delivery, the claim must be made within 21 days from the date of delivery.
4) The presentation of such a claim will be an essential basis for Papa-Léguas, Agência de Viagens e Turismo Lda. to hold responsible the entity providing the service.
The responsibility of the agency will be limited to the maximum amount that can be demanded from the service providers, in accordance with the Montreal Convention of May 28, 1999, on International Air Transport, and the Bern Convention of 1961, on Rail Transport.
Regarding maritime transport, the liability of travel agencies, concerning their clients, for the provision of transport services or accommodation, when applicable, by maritime transport companies, in the event of damages resulting from their willful misconduct or negligence, will be limited to the following amounts:
a) € 441,436, in case of death or physical injury;
b) € 7,881, in case of total or partial loss of baggage or its damage;
c) € 31,424, in case of loss of a motor vehicle, including the baggage contained therein;
d) € 10,375, in case of loss of baggage, whether accompanied or not, contained in a motor vehicle;
e) € 1,097, for damages to baggage resulting from the damage to the motor vehicle.
Where applicable, the liability of travel agencies and tourism for the deterioration, destruction, and theft of baggage or other items in tourist accommodation establishments, while the client is staying there, is limited as follows:
a) € 1,397, in total;
b) € 449 per item;
c) The value declared by the client regarding the items deposited under the custody of the tourist accommodation establishment.
The agency's liability for non-bodily damages may be contractually limited to an amount corresponding to five times the price of the service sold.
For each reservation the following will be charged:
Reservation Expenses:
Alteration Expenses:
For each alteration (names, dates, type of apartment or room, travel, etc) : 50€ (fifty euros). Please note that the acceptance of such changes depends on the acceptance by the respective suppliers.
The client must have their personal or family documentation in good order (identity card, military documentation, authorization for minors, visas, vaccination certificates, and any other documents that may be required). The agency disclaims any responsibility for visa refusal or the client's denial of entry into a foreign country. The client is solely responsible for any costs incurred as a result of such a situation.
Travel in European Union:
Travel outside the European Union:
If the travel suppliers involved allow it, whenever a customer who is registered for a particular trip wishes to change their registration to another trip or the same trip with a different departure date, or any other changes, they must pay a fee as alteration expenses. However, if the change takes place 21 days or less before the departure date of the trip for which the customer is registered, or if the service providers do not accept the change, the customer will be subject to the expenses and charges specified under the “cancellation (termination)” section.
Once the trip has started, if a request is made to change the contracted services for reasons not related to the agency (e.g., extending the number of nights of stay, changing the flight), the prices of the touristic services may not correspond to those published on the website that prompted the contract.
The customer may transfer their registration by being replaced by another person who meets all the required conditions for the trip, provided that they inform the selling agency at least seven days in advance and such transfer is possible under the applicable air transport regulations. In the case of cruises and air travel, the prescribed period will be fifteen days in advance.
The transfer of the registration makes both the transferor and the transferee jointly responsible for the payment of the trip price and any additional charges incurred.
Whenever there are external reasons that justify it, the organizing agency may change the order of the itineraries, modify the departure times, or substitute any of the planned hotels with others of similar category and location. The agency must inform the client of such changes as soon as they become aware of them.
When the tour is dependent on a minimum number of participants the Agency reserves the right to cancel the organized tour if the number of participants reached is less than the minimum. In such cases, the Client will be informed in writing of the cancellation within 15 (fifteen) days.
The prices in the program are based on the costs of services and exchange rates in effect on the date of printing of the program, and are therefore subject to change resulting from variations in the cost of transportation or fuel, duties, taxes, fees, and exchange rate fluctuations up to 20 days prior to the date of departure.
Once the tour has begun, no refund is due for services not used by the client due to unforeseeable circumstances or for reasons attributable to the client, except for refunds by the respective suppliers. Failure to provide services foreseen in the travel program for reasons attributable to the organizing agency and if it is not possible to replace them with equivalent ones, entitles the client receive a refund for the price difference between the originally anticipated services and the services actually provided.
If, prior to the start of the journey and due to circumstances beyond the control of the organizing agency, it becomes unable to fulfill any essential service included in the travel program, the client has the right to cancel the trip and immediately receive a refund of all amounts paid, or alternatively, accept a modification and possible price variation.
If the aforementioned circumstances beyond the control of the organizing agency result in the cancellation of the trip, the client may choose to participate in another organized trip of equivalent price. If the proposed replacement organized trip is of a lower price, the client will be refunded the price difference accordingly.
The client or their companions are free to cancel the trip at any time.
i) Such cancellation implies that the client is responsible for the payment of all charges arising from the beginning of the fulfillment of the contract and their withdrawal, as well as a percentage that can go up to 15% of the price of the trip.
ii) If applicable, the client will be refunded the difference between the amount paid and the aforementioned amounts.
iii) The cancellation of travel services/organized trips whose reservation has been made using the voucher issued under Decree-Law No. 17/2020 of April 23rd is subject to a cancellation fee equal to the price of the service, in order to prevent simulated or fraudulent reservations made solely with the intention of anticipating the receipt of the voucher-entitled values.
If for reasons not attributable to the client, the agency has to cancel the organized tour before the departure date, the client can choose to:
i) Being immediately refunded all amounts paid;
ii) Optionally, choose to participate in another organized tour and be refunded for any difference in price.
The liability of the travel agency organizing the trips included in this program and arising from the assumed obligations is covered by a civil liability insurance policy with Fidelidade Insurance Company, under policy number 9257343, for an amount of 75,000€ (Seventy-five thousand euros), in accordance with the applicable legislation.
The prices mentioned in this program already include the Value Added Tax at the current rate of 23%
This program is valid from 01/01/2022 to 12/31/2022
Arrival or departure times:
Departure and arrival times are stated in the local time of the respective country of destination and according to respective airline schedules at the time of printing this program, and may therefore be subject to change.
Hotels / Apartments:
Apartments - In case the accommodation is contracted in apartments, the client is responsible for informing the number of people that will occupy the apartment. If there are more people than booked, the apartments may refuse admittance.
Hotels - The prices shown are per person and are based on double occupancy. Not all hotels have triple rooms and usually an extra bed is placed in the room, which may not be of equal quality. In rooms equipped with two beds or a double bed, the triple may consist only of those beds.
The list of hotels and apartments in the program is indicative, as is their category, which is based on local criteria and classifications that are sometimes different from those used in Portugal.
Meals:
Unless otherwise indicated, the prices shown for the Half Board and Full Board supplements do not include drinks.
On arrivals at the hotel after 7PM the first meal service will be breakfast the next day, on the last day and except for the possibility of late check-out, the last service of the hotel will be breakfast.
Check-in and check-out times:
The check-in and check-out times on the first and last day, will be defined according to the first and last service. As a rule, without binding character, the rooms can be used from 2PM on the day of arrival and should be left free by noon (12PM) on the day of departure.
In the apartments, the entry takes place generally at 5PM on the day of arrival and must be left free by 10AM on the day of departure.
Special conditions for children:
Given the conditions applied for children (destination and provider) it is recommended to always question the special conditions that may apply to the tour in question.
Insurande:
The agency offers the sale of insurance that can be purchased depending on the tour to guarantee assistance situations and cancellation expenses.
The maximum age limit, for the insurance, is 75 years-old.
See our full Data Protection and Privacy Policy here.
Documentation
The necessary documentation may vary, depending on your nationality, the country of origin and the places you will travel to. For further information, consult the relevant embassy websites or contact Papa-Léguas.
A visa is required for India: see https://indianvisaonline.gov.in/visa/ and read the information carefully (https://indianvisaonline.gov.in/evisa/Registration).
The visa payment is online and the visa confirmation is sent to you by e-mail.
O líder desta viagem é disponibilizado pelo operador com quem trabalhamos no destino.
Estamos a preparar o seu programa de viagem.
Aguarde por favor...
Add to this recipe lots of color and joy. Season it with spices, exoticism, and comfort, and you will have a delicious dish in the form of an India tour. For dessert, you can choose an extension to Goa or Kerala, completing your North India tour with even more unforgettable moments.
Bon appetite and have a nice trip to India!
Flight from the origin city to Delhi with layovers. Overnight in flight.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
Arrival in Delhi, assistance at the airport and transfer to the hotel. Check-in from 2PM (earlier check-in is subject to availability).
Free time in Delhi or at the hotel to relax after the flight, enjoying the hotel's pool or fitness club.
Suggested accommodation or similar: The Surya New Delhi, deluxe room.
Breakfast at the hotel and, at the scheduled time, meet your guide at the hotel to begin the city tour of Delhi, covering both the old and new parts of the city.
We start the tour in Old Delhi, which includes a visit to the Red Fort (closed on Mondays), and the Jama Masjid Mosque, built in the 17th century and one of the largest in India, with a capacity for about 25,000 worshippers.
We will then head to the Red Fort (located opposite the mosque), followed by a rickshaw ride through the old part of the city.
Next, we visit the Raj Ghat Memorial, located near the Yamuna River, which honors Mahatma Gandhi, the "Father of the Nation," who was cremated here in 1948. This is the perfect place to discuss one of the most charismatic figures of the 20th century.
The city tour concludes with a visit to Qutab Minar, one of Delhi’s most beautiful monuments, classified as a UNESCO World Heritage Site and the tallest brick minaret in the world.
We continue to the Humayun’s Tomb, the oldest Mughal mausoleum in Delhi and one of the city's most remarkable historical structures, as well as the India Gate, which honors Indian soldiers who died during World War II and the Anglo-Afghan Wars.
Return to the hotel and free time.
Suggested accommodation or similar: The Surya New Delhi, Deluxe Room.
Note: The Red Fort and Raj Ghat are closed from August 5 to 18 due to security concerns related to Independence Day.
After breakfast at the hotel, we will check out and drive by private vehicle to Jaipur (250km - 155 miles/ about 5 hours).
The city of Jaipur has played a key role in the history of Rajasthan since the early XVIII century, the capital of the state of Rajasthan was built and protected by Maharaja Jai Singh, who embellished it with pink colored terracotta palaces and monuments, such as the impressive Hawa Majal or Palace of Winds.
The city became known by the suggestive name "the pink city" which provides a magical aura in the evening.
Arrival in Jaipur, check-in at the hotel and free time to explore the city, we suggest visiting the market on traveler's own.
Suggested accommodation or similar: Hilton Jaipur, Deluxe Room.
The city of Jaipur, the vibrant capital of Rajasthan, is popularly known as the "Pink City" due to the color of the buildings in its old quarter, which create a perfectly surreal atmosphere at sunset.
The city’s name derives from its founder, Maharaja Jai Singh, who, in the mid-1700s, began constructing its main buildings in pink terracotta. This city is undoubtedly a place of contrasts and a feast for the senses.
After breakfast, we will travel by 4x4 to the Amber Fort, located in Amer, a locality near Jaipur. The fort is perched on a hill with beautiful surrounding views and is a monument featuring exquisite decorative details. It is Jaipur’s most famous attraction, built in the 16th century by Raja Man Singh of the Kachwaha Dynasty.
Visit the Amber Fort and its palaces, gardens, courtyards, and balconies.
We return to Jaipur, where lunch is at the traveler’s expense. In the afternoon, we will embark on a guided 3-4 hour walking tour through Jaipur's main points of interest. During the activity, the guide will discuss Indian culture, traditions, and history. You will have the opportunity to experience authentic Jaipur, as this activity is designed to explore places off the usual tourist routes.
The city is divided into several quarters or blocks, known as chowkris, such as Modikhana, Vishveshwarji, Ghat Darwaza, and Topkahana Desh. We will walk through some of these quarters, interacting with their inhabitants. Each chowkri is home to a specific community of artisans, such as iron utensil makers, bangle makers, marble sculptors, and craftsmen specializing in silver and gold leaf, among others.
Return to the hotel and free time.
Suggested accommodation or similar: Hilton Jaipur, Deluxe Room.
The day begins with breakfast, followed by a half-day guided tour of Jaipur, which includes visits to:
The City Palace, a stunning blend of Rajasthani and Mughal architecture.
Jantar Mantar, a UNESCO World Heritage Site and an 18th-century celestial observatory featuring 20 astronomical instruments. This remarkable site offers a unique and surprising insight into the scientific advancements of its time.
Lastly, we will visit the Hawa Mahal (Palace of Winds) — from the exterior only. This iconic ochre-colored structure, with 953 intricately designed windows, serves as a symbol of Rajasthan. The facade houses an innovative cooling system, as the numerous windows allow breezes (Hawa) to flow through the palace. A true architectural gem of Rajput culture.
Afterward, enjoy free time to explore Jaipur's bustling markets or return to the hotel to relax.
In the evening, meet the guide at the hotel for a visit to the Birla Temple, where you will witness a spiritual celebration.
Return to the hotel and enjoy free time.
Suggested accommodation or similar: Hilton Jaipur, Deluxe Room.
After breakfast, we will check out and travel by private vehicle to Agra (270 km / 6 hours).
Agra is renowned for being home to one of the Seven Wonders of the World, the mythical Taj Mahal.
Once the capital of the Mughal Empire, Agra retains a deep connection to its illustrious past. The Mughal emperors had a penchant for grand architecture, adorning the city with magnificent structures, the Taj Mahal being the ultimate embodiment of its fame, beauty, and romance.
On the way, we will visit the "ghost city" of Fatehpur Sikri, built in 1569 by Emperor Akbar in honor of the Sufi saint Salim Chishti. Akbar's court resided in this city but later abandoned it due to a lack of water resources.
After the visit, we will continue to Agra.
Upon arrival, check-in at the hotel and enjoy free time.
Suggested accommodation or similar: Trident Hotel, Deluxe Garden View Room.
Morning Visit to the World-Famous Taj Mahal (closed on Fridays)
This impressive monument was commissioned by Emperor Shah Jahan in memory of his wife Mumtaj, serving as a tribute to the eternal love of a man for his wife. The Taj Mahal, a symbol of love, is one of the most beautiful architectural feats in the world and a must-see on an India tour.
After the visit, we will return to the hotel for breakfast and continue our city tour through Agra.
We will visit the Agra Fort, built by Emperor Akbar to commemorate his victory in a battle. This massive fort offers a great view of the Taj Mahal and features impressive Mughal architecture.
Next, we will head to Itmad-ud-Daula, a Mughal architectural gem, also known as the "Baby Taj." It is the tomb of Emperor Itmad-ud-Daula and served as the inspiration for the Taj Mahal’s design.
Finally, we will visit Sikandra, the tomb of Emperor Akbar and his wife, a serene and historical site in Agra.
After the tour, we will return to the hotel for some rest. At the scheduled time, we will check out and transfer to the Agra Railway Station for the night train to Varanasi. We will board the Poorva Express (subject to availability of the reservation date), with the train journey running from 20:20 to 6:15 am the following day.
Accommodation:
First-class cabins for up to 4 people, with second-class cabins for groups of 5 or more. (Any changes to this arrangement may incur additional fees).
Varanasi, the city of the goddess Shiva and the Ganges River, is one of the most sacred places in India.
The sacred rituals echo through its streets and alleys, lost in color at the famous Ghats by the river. Once known as Kashi and Benares, it now bears its true name: Varuna and Assi (city between rivers), or Varanasi. It is here that every Hindu, at least once in their lifetime, hopes to visit and bathe in the Ganges River from the Ghats. For Hinduism, this act of faith frees the soul from Samsara, the Cycle of Life, allowing for Reincarnation.
Upon arrival at Varanasi station, you will receive assistance and be transferred to the hotel. After breakfast, check-in (usually around noon, subject to confirmation).
We will start the half-day city tour, visiting several significant locations in Varanasi, such as the Mother India Temple, the Durga Temple, the Sankat Mochan Temple, the Birla Temple, and the Banaras Hindu University.
Later, we will head to Sarnath, located just 13 km from Varanasi. Sarnath holds immense importance as the place where Gautama Buddha delivered his first sermon on the fundamental principles of Buddhism. During the visit, we will have the chance to explore notable attractions, including the Ashoka Pillar, the Mulagandha Kuti Ruins, the Dhamekh Stupa, and captivating murals depicting scenes from the Deer Park.
In the late afternoon, we will explore the old part of Varanasi and enjoy an Aarti tour, a sunset walk through the ancient city and along the Ghats. We will take a boat ride on the Ganges River to attend the Aarti Puja at sunset, typically between 6:30 pm and 7:30 pm.
Afterward, we will return to the hotel after a brief walk through the old town of Varanasi. You will have free time to relax.
Accommodation Suggested or Similar: Madin Hotel, Deluxe Room.
Note: In Varanasi, the vehicle service includes the established itinerary and times, not at the travelers'
Early in the morning, we will go from the hotel to the Ghats, situated on the banks of the Ganges to take a boat ride near the temples where thousands of pilgrims perform their rituals in worship of the gods of the Hindu pantheon. This tour through the ghats of Varanasi will certainly be impressive and unforgettable.
Finally, we will disembark at one of the ghats and take a short walk among the pilgrims, passing by the golden temple, which we will only be able to see from the outside.
Return to the hotel for breakfast and at the appointed time, transfer to the airport to fly to Delhi to connect to the international flight for the return to the city of origin.
Note: Transportation between the airport of the domestic and international flight is included, if they are in different airports.
Arrival in Origin city and end of Papa-Léguas services.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
