If the changes in the following conditions have been clearly communicated in writing to the client before the conclusion of the contract and they are properly provided for in the program;
Any changes subsequent to the conclusion of the contract are subject to prior agreement of both the agency and the client, except as provided in the "impossibility of comply" clause.
These general conditions comply with the provisions of Decree-Law 61/2011 of May 6th, as amended by Decree-Law 199/2012 of August 24th.
The general conditions, which refer to an organized trip described in this program, along with the specific conditions provided to the client in the travel documentation at the time of booking, constitute the travel contract that binds the agency and the client.
The technical organization and sale of the activities included on this website are the responsibility of Papa-Léguas, a travel and tourism agency, with home office at Rua Manuel Assunção Mestre, nº22, 7780-199 Castro Verde, registered in the Commercial Registry Office of Lisbon with Taxpayer Identification Number 504163590. It has a share capital of €99,759.60 (ninety-nine thousand, seven hundred and fifty-nine euros and sixty cents). Papa-Léguas is also registered with the National Registry of Travel Agents and Tourism Operators (RNAVT) nº2275 and the National Registry of Tourist Animation Agents (RNAT) nº67/2014.
At the time of registration the client must deposit 30% of the service price, paying the remaining 70% up to 21 days before the service begins. If the registration takes place 21 days or less before the service begins, the total price of the service must be paid at the time of registration. Papa-Léguas, Agência de Viagens e Turismo Lda. reserves the right to cancel any booking that has not been paid for under the conditions mentioned above. Reservations are subject to the obtaining of a confirmation from suppliers for all services.
The prices of tours are presented per person and based on the occupation in a room shared by two people. The organizing agency will group clients who sign up individually for the same tour in pairs, by gender, and in chronological order of registration. Clients who are singled out must pay the respective individual supplement, when required by the service provider.
INFORMATION UNDER LAW N.º 144/2015 OF SEPTEMBER 8:
According to Law No. 144/2015 of September 8th, we inform that the customer may resort to the following Alternative Consumer Dispute Resolution Entities:
i) Customer Authority of Travel and Tourism Agencies at provedorapavt.com;
ii) Arbitration Commission of Tourism in Portugal at turismodeportugal.pt;
iii) Or any of the entities indicated in the list provided by the Directorate-General for Consumer Affairs at http://www.consumidor.pt, which we recommend consulting.
Complaints will only be considered if submitted in writing to the agency within a maximum period of 30 days after the completion of the services.
In the event of a complaint regarding non-compliance with contracted services, the customer may activate the Travel and Tourism Guarantee Fund provided for in DL 61/2011 of May 6, in its current wording, by submitting the respective complaint:
i) To the Customer Authority, as Papa-Léguas, Travel and Tourism Agency Ltd., is a member of the Customer Ombudsman for Travel and Tourism Agencies at www.provedorapavt.com. To benefit from this service, you must submit your written complaint within 20 business days after the end of the trip. Agencies are bound to comply promptly with any decisions issued by this entity.
ii) To Tourism of Portugal I.P. at www.turismodeportugal.pt within 30 days after: (i) the end of the trip; (ii) the cancellation of the trip attributable to the agency; (iii) the date of knowledge of the impossibility of its realization due to the agency; (iv) the closure of the establishment.
iii) To any of the entities listed on the website of the General Directorate for Consumer Affairs at http://www.consumidor.pt.
1) The agency is responsible for the luggage in the legal terms;
2) The Client has the obligation to complain to the service provider at the moment of subtraction, deterioration or destruction of luggage.
3) In international transport, if the luggage is damaged, the complaint must be made in writing to the carrier immediately after the damage is verified, and no later than 7 days after delivery. If the luggage is merely late in delivery, the claim must be made within 21 days from the date of delivery.
4) The presentation of such a claim will be an essential basis for Papa-Léguas, Agência de Viagens e Turismo Lda. to hold responsible the entity providing the service.
The responsibility of the agency will be limited to the maximum amount that can be demanded from the service providers, in accordance with the Montreal Convention of May 28, 1999, on International Air Transport, and the Bern Convention of 1961, on Rail Transport.
Regarding maritime transport, the liability of travel agencies, concerning their clients, for the provision of transport services or accommodation, when applicable, by maritime transport companies, in the event of damages resulting from their willful misconduct or negligence, will be limited to the following amounts:
a) € 441,436, in case of death or physical injury;
b) € 7,881, in case of total or partial loss of baggage or its damage;
c) € 31,424, in case of loss of a motor vehicle, including the baggage contained therein;
d) € 10,375, in case of loss of baggage, whether accompanied or not, contained in a motor vehicle;
e) € 1,097, for damages to baggage resulting from the damage to the motor vehicle.
Where applicable, the liability of travel agencies and tourism for the deterioration, destruction, and theft of baggage or other items in tourist accommodation establishments, while the client is staying there, is limited as follows:
a) € 1,397, in total;
b) € 449 per item;
c) The value declared by the client regarding the items deposited under the custody of the tourist accommodation establishment.
The agency's liability for non-bodily damages may be contractually limited to an amount corresponding to five times the price of the service sold.
For each reservation the following will be charged:
Reservation Expenses:
Alteration Expenses:
For each alteration (names, dates, type of apartment or room, travel, etc) : 50€ (fifty euros). Please note that the acceptance of such changes depends on the acceptance by the respective suppliers.
The client must have their personal or family documentation in good order (identity card, military documentation, authorization for minors, visas, vaccination certificates, and any other documents that may be required). The agency disclaims any responsibility for visa refusal or the client's denial of entry into a foreign country. The client is solely responsible for any costs incurred as a result of such a situation.
Travel in European Union:
Travel outside the European Union:
If the travel suppliers involved allow it, whenever a customer who is registered for a particular trip wishes to change their registration to another trip or the same trip with a different departure date, or any other changes, they must pay a fee as alteration expenses. However, if the change takes place 21 days or less before the departure date of the trip for which the customer is registered, or if the service providers do not accept the change, the customer will be subject to the expenses and charges specified under the “cancellation (termination)” section.
Once the trip has started, if a request is made to change the contracted services for reasons not related to the agency (e.g., extending the number of nights of stay, changing the flight), the prices of the touristic services may not correspond to those published on the website that prompted the contract.
The customer may transfer their registration by being replaced by another person who meets all the required conditions for the trip, provided that they inform the selling agency at least seven days in advance and such transfer is possible under the applicable air transport regulations. In the case of cruises and air travel, the prescribed period will be fifteen days in advance.
The transfer of the registration makes both the transferor and the transferee jointly responsible for the payment of the trip price and any additional charges incurred.
Whenever there are external reasons that justify it, the organizing agency may change the order of the itineraries, modify the departure times, or substitute any of the planned hotels with others of similar category and location. The agency must inform the client of such changes as soon as they become aware of them.
When the tour is dependent on a minimum number of participants the Agency reserves the right to cancel the organized tour if the number of participants reached is less than the minimum. In such cases, the Client will be informed in writing of the cancellation within 15 (fifteen) days.
The prices in the program are based on the costs of services and exchange rates in effect on the date of printing of the program, and are therefore subject to change resulting from variations in the cost of transportation or fuel, duties, taxes, fees, and exchange rate fluctuations up to 20 days prior to the date of departure.
Once the tour has begun, no refund is due for services not used by the client due to unforeseeable circumstances or for reasons attributable to the client, except for refunds by the respective suppliers. Failure to provide services foreseen in the travel program for reasons attributable to the organizing agency and if it is not possible to replace them with equivalent ones, entitles the client receive a refund for the price difference between the originally anticipated services and the services actually provided.
If, prior to the start of the journey and due to circumstances beyond the control of the organizing agency, it becomes unable to fulfill any essential service included in the travel program, the client has the right to cancel the trip and immediately receive a refund of all amounts paid, or alternatively, accept a modification and possible price variation.
If the aforementioned circumstances beyond the control of the organizing agency result in the cancellation of the trip, the client may choose to participate in another organized trip of equivalent price. If the proposed replacement organized trip is of a lower price, the client will be refunded the price difference accordingly.
The client or their companions are free to cancel the trip at any time.
i) Such cancellation implies that the client is responsible for the payment of all charges arising from the beginning of the fulfillment of the contract and their withdrawal, as well as a percentage that can go up to 15% of the price of the trip.
ii) If applicable, the client will be refunded the difference between the amount paid and the aforementioned amounts.
iii) The cancellation of travel services/organized trips whose reservation has been made using the voucher issued under Decree-Law No. 17/2020 of April 23rd is subject to a cancellation fee equal to the price of the service, in order to prevent simulated or fraudulent reservations made solely with the intention of anticipating the receipt of the voucher-entitled values.
If for reasons not attributable to the client, the agency has to cancel the organized tour before the departure date, the client can choose to:
i) Being immediately refunded all amounts paid;
ii) Optionally, choose to participate in another organized tour and be refunded for any difference in price.
The liability of the travel agency organizing the trips included in this program and arising from the assumed obligations is covered by a civil liability insurance policy with Fidelidade Insurance Company, under policy number 9257343, for an amount of 75,000€ (Seventy-five thousand euros), in accordance with the applicable legislation.
The prices mentioned in this program already include the Value Added Tax at the current rate of 23%
This program is valid from 01/01/2022 to 12/31/2022
Arrival or departure times:
Departure and arrival times are stated in the local time of the respective country of destination and according to respective airline schedules at the time of printing this program, and may therefore be subject to change.
Hotels / Apartments:
Apartments - In case the accommodation is contracted in apartments, the client is responsible for informing the number of people that will occupy the apartment. If there are more people than booked, the apartments may refuse admittance.
Hotels - The prices shown are per person and are based on double occupancy. Not all hotels have triple rooms and usually an extra bed is placed in the room, which may not be of equal quality. In rooms equipped with two beds or a double bed, the triple may consist only of those beds.
The list of hotels and apartments in the program is indicative, as is their category, which is based on local criteria and classifications that are sometimes different from those used in Portugal.
Meals:
Unless otherwise indicated, the prices shown for the Half Board and Full Board supplements do not include drinks.
On arrivals at the hotel after 7PM the first meal service will be breakfast the next day, on the last day and except for the possibility of late check-out, the last service of the hotel will be breakfast.
Check-in and check-out times:
The check-in and check-out times on the first and last day, will be defined according to the first and last service. As a rule, without binding character, the rooms can be used from 2PM on the day of arrival and should be left free by noon (12PM) on the day of departure.
In the apartments, the entry takes place generally at 5PM on the day of arrival and must be left free by 10AM on the day of departure.
Special conditions for children:
Given the conditions applied for children (destination and provider) it is recommended to always question the special conditions that may apply to the tour in question.
Insurande:
The agency offers the sale of insurance that can be purchased depending on the tour to guarantee assistance situations and cancellation expenses.
The maximum age limit, for the insurance, is 75 years-old.
See our full Data Protection and Privacy Policy here.
Documentation
The necessary documentation may vary, depending on your nationality, the country of origin and the places you will travel to. For further information, consult the relevant embassy websites or contact Papa-Léguas.
Nepal entry visa, can be purchased online or at the entrance of the country.
O líder desta viagem é disponibilizado pelo operador com quem trabalhamos no destino.
Estamos a preparar o seu programa de viagem.
Aguarde por favor...
Bhutan is undoubtedly one of the most mysterious and attractive countries of all that cross the Himalayan range.
Is a small, landlocked Himalayan kingdom completely surrounded by China to the north and by India to the east, south, and west. Its capital is Thimphu.
The fascination exerted by this small kingdom is based on the devotion with which its inhabitants preserve their traditions previous to today’s world. In addition to visiting the cities of Paro, Thimphu, and Punakha, we will go to the sacred Bumthang Valley, a region of abundant flora and fauna, with magnificent mountains and a very important historical legacy.
In this valley, situated in central Bhutan, we will discover an extensive legacy of ancient palaces and religious sites, owned by the ruling families.
Flight to Kathmandu, with layovers. Night on board.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
Arrival in Kathmandu, processing of Nepal visa, assistance at the airport and transfer to the hotel.
Depending on the arrival time, we can include a visit to the center of Kathmandu.
Check-in and free time. Dinner is included.
Enjoy breakfast at the hotel before meeting your English-speaking local guide at the designated time to commence the guided tour.
The capital of Nepal is situated in a valley surrounded by the Himalayan mountains and by an exotic and spiritual atmosphere, where Hindu and Buddhist temples abound, some of them mixed by both religions.
On this day we will get to know this reality by visiting the Buddhist temples or "stupas" of Boudanath and Swayambhunath, both located in the historic center of Kathmandu, We will also visit the beautiful Durbar Square surrounded by labyrinthic alleys and which identifies the historic and symbolic center of Kathmandu. We will also see the Durbar Palace, the Hanuman Dhoka and the Kasthamandap, a priceless wooden Hindu temple rebuilt after the 2015 earthquake, stand out.
This day does not end without first meeting a pearl. The city-state of Bhaktapur, classified as a UNESCO World Heritage Site and located on the outskirts of the capital and capital of Nepal until the 15th century.
Entrance fees to the monuments are included and the tour is conducted by private vehicle.
Return to the hotel and free time.
Breakfast at the hotel in Kathmandu, check-out and at the appointed time, transfer to the airport for us to fly from Kathmandu to Paro, in Bhutan.
Arrival in Paro, which is located at 2280m, assistance at the airport and visit to Paro that includes lunch. During the visit we will visit the temples of Ta Dzong and Rinpung Dzong, the latter built in 1646 by Zhabdrung Ngawang Namgyal. As an alternative to one of the temples, we may visit the National Museum of Bhutan, also located in Paro.
Drive by private vehicle to Thimphu, the capital of Bhutan located about 31 miles away from Paro.
Arrival, check-in at the hotel and free time.
Breakfast at the hotel and guided tour of Thimphu (2320m) current capital of Bhutan. The city, although small, is charming and is located at the bottom of a beautiful valley on the banks of the Wang Chu River.
First, we will visit the "National Memorial of the Kingdom" a chorten built in 1974. Then, we will proceed to the Bhutanese Institute of Arts and Crafts, where we will have the opportunity to learn about the local craftsmanship. We will continue our visit in Thimphu and make a stop at the National Library (if possible, as it is closed on Saturdays).
Lunch and visit to the Tashichho Dzong temple, known as «fortress of the glorious religious», built in 1641 by Zhabdrung Ngawang Namgyal.
Return to the hotel and free time.
Breakfast at the hotel and at the appointed time, drive to Punakha.
The journey of 45 miles and around 3 hours to Punakha is beautiful! We will pass the Dochu La, where we will enjoy magnificent views of the mountains.
During the route we will visit the temple of Chimi Lhakhang, called the temple of fertility, which was built by Lama Rukpa Kuenley.
We arrive in Punakha, check-in at the hotel and lunch. Visit to the Punakha Dzong temple of 1637 and the monastery of Khamsum Yulley.
Return to the hotel and free time.
Breakfast and drive to Gangtey, a village that has stopped in time and invites you to hike through its woods.
On the way we will visit the Wangdiphodrang Dzong temple (outside only), built in 1638 and situated in an area of great beauty.
Continue to Gangtey, where we will visit its Gompa, a monastery of Tibetan origin. We will continue to the beautiful valley of Phobjikha, famous for being a place where cranes (Grus nigricollis) stay, especially during the winter and part of the Black Mountains National Park.
Night at the hotel and free time.
After having breakfast and checking out, we will resume our journey towards Trongsa. Upon arrival, we will visit the Trongsa Dzong temple, which dates back to 1644 and is renowned as one of the most remarkable temples (Dzongs) in Bhutan.
We follow the route to Bumthang, located about 42 miles away.
Upon our arrival, we will visit the Jakar Dzong temple, which literally means "white bird castle" and the Jambay Lhakhang temple which hosts the spectacular "Jambay Lhakhang Drup" festival in October.
Night at the hotel and free time.
Breakfast and guided city tour in Bumthang (altitude 2800m). We will visit the Chakhar Lhakhang, also known as the Iron Castle and the Kurjey Lhakhang, so named after the painting of Guru Rimpoche on its walls, commissioned in 1652 by Minjur Tempa.
Visit the temple of Tamshing Lhakhang, also called the Temple of the Good Message, dating back to 1501, being the most important Nyingmapa temple in the kingdom of Bhutan. Finally, we will visit Membartsho, known locally as Burning Lake.
Return to the hotel and free time.
Breakfast and free time this morning.
At the appointed time, transfer to the airport for us to fly from Bumthang to Paro.
Note: This flight is subject to seat availability at the time of your booking. If there are no seats left, this trip will be made by car (approx. 10 hours). On the way you will visit a tapestry factory in Chumey Valley. On the internal flight you are allowed 20kg in the hold and 5kg in hand luggage.
Arrival, check-in at the hotel and free time. Night in hotel.
Breakfast at the hotel and head to one of the most famous and spectacular sites in the Kingdom of Bhutan, the Taktsang Monastery, which is at an altitude of 3120m. We hike and visit Taktsang Monastery, also called "Tiger's Nest" due to the legend that the first Rimpoche flew to Bhutan on the wings of a tiger to the site of the monastery, and meditated for 3 months in a cave.
Return to the hotel in Paro and free time.
Breakfast, at the appointed time, transfer to Paro airport to return to the city of origin.
Arrival in Origin city and end of Papa-Léguas services.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
