If the changes in the following conditions have been clearly communicated in writing to the client before the conclusion of the contract and they are properly provided for in the program;
Any changes subsequent to the conclusion of the contract are subject to prior agreement of both the agency and the client, except as provided in the "impossibility of comply" clause.
These general conditions comply with the provisions of Decree-Law 61/2011 of May 6th, as amended by Decree-Law 199/2012 of August 24th.
The general conditions, which refer to an organized trip described in this program, along with the specific conditions provided to the client in the travel documentation at the time of booking, constitute the travel contract that binds the agency and the client.
The technical organization and sale of the activities included on this website are the responsibility of Papa-Léguas, a travel and tourism agency, with home office at Rua Manuel Assunção Mestre, nº22, 7780-199 Castro Verde, registered in the Commercial Registry Office of Lisbon with Taxpayer Identification Number 504163590. It has a share capital of €99,759.60 (ninety-nine thousand, seven hundred and fifty-nine euros and sixty cents). Papa-Léguas is also registered with the National Registry of Travel Agents and Tourism Operators (RNAVT) nº2275 and the National Registry of Tourist Animation Agents (RNAT) nº67/2014.
At the time of registration the client must deposit 30% of the service price, paying the remaining 70% up to 21 days before the service begins. If the registration takes place 21 days or less before the service begins, the total price of the service must be paid at the time of registration. Papa-Léguas, Agência de Viagens e Turismo Lda. reserves the right to cancel any booking that has not been paid for under the conditions mentioned above. Reservations are subject to the obtaining of a confirmation from suppliers for all services.
The prices of tours are presented per person and based on the occupation in a room shared by two people. The organizing agency will group clients who sign up individually for the same tour in pairs, by gender, and in chronological order of registration. Clients who are singled out must pay the respective individual supplement, when required by the service provider.
INFORMATION UNDER LAW N.º 144/2015 OF SEPTEMBER 8:
According to Law No. 144/2015 of September 8th, we inform that the customer may resort to the following Alternative Consumer Dispute Resolution Entities:
i) Customer Authority of Travel and Tourism Agencies at provedorapavt.com;
ii) Arbitration Commission of Tourism in Portugal at turismodeportugal.pt;
iii) Or any of the entities indicated in the list provided by the Directorate-General for Consumer Affairs at http://www.consumidor.pt, which we recommend consulting.
Complaints will only be considered if submitted in writing to the agency within a maximum period of 30 days after the completion of the services.
In the event of a complaint regarding non-compliance with contracted services, the customer may activate the Travel and Tourism Guarantee Fund provided for in DL 61/2011 of May 6, in its current wording, by submitting the respective complaint:
i) To the Customer Authority, as Papa-Léguas, Travel and Tourism Agency Ltd., is a member of the Customer Ombudsman for Travel and Tourism Agencies at www.provedorapavt.com. To benefit from this service, you must submit your written complaint within 20 business days after the end of the trip. Agencies are bound to comply promptly with any decisions issued by this entity.
ii) To Tourism of Portugal I.P. at www.turismodeportugal.pt within 30 days after: (i) the end of the trip; (ii) the cancellation of the trip attributable to the agency; (iii) the date of knowledge of the impossibility of its realization due to the agency; (iv) the closure of the establishment.
iii) To any of the entities listed on the website of the General Directorate for Consumer Affairs at http://www.consumidor.pt.
1) The agency is responsible for the luggage in the legal terms;
2) The Client has the obligation to complain to the service provider at the moment of subtraction, deterioration or destruction of luggage.
3) In international transport, if the luggage is damaged, the complaint must be made in writing to the carrier immediately after the damage is verified, and no later than 7 days after delivery. If the luggage is merely late in delivery, the claim must be made within 21 days from the date of delivery.
4) The presentation of such a claim will be an essential basis for Papa-Léguas, Agência de Viagens e Turismo Lda. to hold responsible the entity providing the service.
The responsibility of the agency will be limited to the maximum amount that can be demanded from the service providers, in accordance with the Montreal Convention of May 28, 1999, on International Air Transport, and the Bern Convention of 1961, on Rail Transport.
Regarding maritime transport, the liability of travel agencies, concerning their clients, for the provision of transport services or accommodation, when applicable, by maritime transport companies, in the event of damages resulting from their willful misconduct or negligence, will be limited to the following amounts:
a) € 441,436, in case of death or physical injury;
b) € 7,881, in case of total or partial loss of baggage or its damage;
c) € 31,424, in case of loss of a motor vehicle, including the baggage contained therein;
d) € 10,375, in case of loss of baggage, whether accompanied or not, contained in a motor vehicle;
e) € 1,097, for damages to baggage resulting from the damage to the motor vehicle.
Where applicable, the liability of travel agencies and tourism for the deterioration, destruction, and theft of baggage or other items in tourist accommodation establishments, while the client is staying there, is limited as follows:
a) € 1,397, in total;
b) € 449 per item;
c) The value declared by the client regarding the items deposited under the custody of the tourist accommodation establishment.
The agency's liability for non-bodily damages may be contractually limited to an amount corresponding to five times the price of the service sold.
For each reservation the following will be charged:
Reservation Expenses:
Alteration Expenses:
For each alteration (names, dates, type of apartment or room, travel, etc) : 50€ (fifty euros). Please note that the acceptance of such changes depends on the acceptance by the respective suppliers.
The client must have their personal or family documentation in good order (identity card, military documentation, authorization for minors, visas, vaccination certificates, and any other documents that may be required). The agency disclaims any responsibility for visa refusal or the client's denial of entry into a foreign country. The client is solely responsible for any costs incurred as a result of such a situation.
Travel in European Union:
Travel outside the European Union:
If the travel suppliers involved allow it, whenever a customer who is registered for a particular trip wishes to change their registration to another trip or the same trip with a different departure date, or any other changes, they must pay a fee as alteration expenses. However, if the change takes place 21 days or less before the departure date of the trip for which the customer is registered, or if the service providers do not accept the change, the customer will be subject to the expenses and charges specified under the “cancellation (termination)” section.
Once the trip has started, if a request is made to change the contracted services for reasons not related to the agency (e.g., extending the number of nights of stay, changing the flight), the prices of the touristic services may not correspond to those published on the website that prompted the contract.
The customer may transfer their registration by being replaced by another person who meets all the required conditions for the trip, provided that they inform the selling agency at least seven days in advance and such transfer is possible under the applicable air transport regulations. In the case of cruises and air travel, the prescribed period will be fifteen days in advance.
The transfer of the registration makes both the transferor and the transferee jointly responsible for the payment of the trip price and any additional charges incurred.
Whenever there are external reasons that justify it, the organizing agency may change the order of the itineraries, modify the departure times, or substitute any of the planned hotels with others of similar category and location. The agency must inform the client of such changes as soon as they become aware of them.
When the tour is dependent on a minimum number of participants the Agency reserves the right to cancel the organized tour if the number of participants reached is less than the minimum. In such cases, the Client will be informed in writing of the cancellation within 15 (fifteen) days.
The prices in the program are based on the costs of services and exchange rates in effect on the date of printing of the program, and are therefore subject to change resulting from variations in the cost of transportation or fuel, duties, taxes, fees, and exchange rate fluctuations up to 20 days prior to the date of departure.
Once the tour has begun, no refund is due for services not used by the client due to unforeseeable circumstances or for reasons attributable to the client, except for refunds by the respective suppliers. Failure to provide services foreseen in the travel program for reasons attributable to the organizing agency and if it is not possible to replace them with equivalent ones, entitles the client receive a refund for the price difference between the originally anticipated services and the services actually provided.
If, prior to the start of the journey and due to circumstances beyond the control of the organizing agency, it becomes unable to fulfill any essential service included in the travel program, the client has the right to cancel the trip and immediately receive a refund of all amounts paid, or alternatively, accept a modification and possible price variation.
If the aforementioned circumstances beyond the control of the organizing agency result in the cancellation of the trip, the client may choose to participate in another organized trip of equivalent price. If the proposed replacement organized trip is of a lower price, the client will be refunded the price difference accordingly.
The client or their companions are free to cancel the trip at any time.
i) Such cancellation implies that the client is responsible for the payment of all charges arising from the beginning of the fulfillment of the contract and their withdrawal, as well as a percentage that can go up to 15% of the price of the trip.
ii) If applicable, the client will be refunded the difference between the amount paid and the aforementioned amounts.
iii) The cancellation of travel services/organized trips whose reservation has been made using the voucher issued under Decree-Law No. 17/2020 of April 23rd is subject to a cancellation fee equal to the price of the service, in order to prevent simulated or fraudulent reservations made solely with the intention of anticipating the receipt of the voucher-entitled values.
If for reasons not attributable to the client, the agency has to cancel the organized tour before the departure date, the client can choose to:
i) Being immediately refunded all amounts paid;
ii) Optionally, choose to participate in another organized tour and be refunded for any difference in price.
The liability of the travel agency organizing the trips included in this program and arising from the assumed obligations is covered by a civil liability insurance policy with Fidelidade Insurance Company, under policy number 9257343, for an amount of 75,000€ (Seventy-five thousand euros), in accordance with the applicable legislation.
The prices mentioned in this program already include the Value Added Tax at the current rate of 23%
This program is valid from 01/01/2022 to 12/31/2022
Arrival or departure times:
Departure and arrival times are stated in the local time of the respective country of destination and according to respective airline schedules at the time of printing this program, and may therefore be subject to change.
Hotels / Apartments:
Apartments - In case the accommodation is contracted in apartments, the client is responsible for informing the number of people that will occupy the apartment. If there are more people than booked, the apartments may refuse admittance.
Hotels - The prices shown are per person and are based on double occupancy. Not all hotels have triple rooms and usually an extra bed is placed in the room, which may not be of equal quality. In rooms equipped with two beds or a double bed, the triple may consist only of those beds.
The list of hotels and apartments in the program is indicative, as is their category, which is based on local criteria and classifications that are sometimes different from those used in Portugal.
Meals:
Unless otherwise indicated, the prices shown for the Half Board and Full Board supplements do not include drinks.
On arrivals at the hotel after 7PM the first meal service will be breakfast the next day, on the last day and except for the possibility of late check-out, the last service of the hotel will be breakfast.
Check-in and check-out times:
The check-in and check-out times on the first and last day, will be defined according to the first and last service. As a rule, without binding character, the rooms can be used from 2PM on the day of arrival and should be left free by noon (12PM) on the day of departure.
In the apartments, the entry takes place generally at 5PM on the day of arrival and must be left free by 10AM on the day of departure.
Special conditions for children:
Given the conditions applied for children (destination and provider) it is recommended to always question the special conditions that may apply to the tour in question.
Insurande:
The agency offers the sale of insurance that can be purchased depending on the tour to guarantee assistance situations and cancellation expenses.
The maximum age limit, for the insurance, is 75 years-old.
See our full Data Protection and Privacy Policy here.
Documentation
The necessary documentation may vary, depending on your nationality, the country of origin and the places you will travel to. For further information, consult the relevant embassy websites or contact Papa-Léguas.
Visas
The necessary documentation may vary, depending on your nationality, the country of origin and the places you will travel to. For further information, consult the relevant embassy websites or contact Papa-Léguas.
Meals
The meals will be served, whenever possible, in typical restaurants frequented by the local population, thus guaranteeing a close contact with the gastronomic culture of the country visited. Please note that the standard of meals may not coincide with what you are used to in Portugal.
Transfers
Travelers who do not purchase flights from Papa-Léguas may not be assured of arrival and departure transfers if their flights are not exactly the same as the flights booked for the group.
If the traveller chooses to book the transfers Papa-Léguas for the flights they have bought on their own, there is an additional fee, which varies according to the destination country and the program.
Tour Leader
This is a photographic journey. The leader of this tour is a person with experience in photography. Their mission is to lead the group during the whole trip facilitating the interaction and integration of the group with the places to be visited and photographed.
The tour leader’s role should never be confused with that of a tour guide. No specific knowledge about monuments, museums, or other places of tourist interest is required of the tour leader.
For places that, due to their historical, geological, biological or artistic complexity, need a guide, this will be hired in advance and there will be an explicit reference to his existence in the trip program.
Allied to this passion for discovering the World, my passion for photography was born, which has allowed me to immortalize and share unrepeatable moments.
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Join us on this magnificent itinerary, led by Lisa Vaz, to the lesser known corners of North of Vietnam, where you will have a chance to explore and photograph one of the most colorful markets of Vietnam in Bac Ha. You will also be able to visit the villages of the various ethnic groups living in SaPa, or even marvel at the beautiful rice terraces of Mu Cang Chai, dressed in golden tones in this time of year.
Further south, we will visit Ninh Binh, known as the “Ha Long Bay on land” and Hoa Lu, the 10th century capital of Vietnam.
On the way back to Hanoi, we will see how the photogenic “Dó” bamboo fishing gear is made in the village of Thu Sy, with a chance to photograph one of the locals on his bicycle carrying these traditional fishing gear.
This journey through northern Vietnam would not be complete without a cruise around Halong Bay, a UNESCO Heritage Site, or some free time to enjoy the vibrant city of Hanoi, an assault on the senses for any traveler eager for new experiences.
This trip to Vietnam is for all that wish to explore a lesser known side of a magnificent country.
Flight from Origin city to Hanoi with layovers. Night on board. Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
Arrival and transfer to the hotel. Free day.
Meeting with the tour leader at a time to be determined depending on arrival time.
Note: Standard check-in time is 2PM, so early check-in is subject to availability.
We will start the day at the historic Long Bien Bridge, then visit Hanoi's largest fresh produce market of the same name, where we will observe the typical bustle that characterizes these places.
Next we will visit the Ho Chi Minh Complex, a place of veneration for many Vietnamese. Here we will find the impressive Ho Chi Minh Mausoleum, the Presidential Palace, Ho Chi Minh's Palafita house and the One Pillar Pagoda.
After lunch, we will visit the picturesque "Temple of Literature", Vietnam's first university. An oasis in the center of the city, the space offers us historic buildings dating back to the Ly and Tran dynasties, in a place that is a tribute to education and literature.
We move on to Hanoi's "Old Quarter" made up of 36 streets grouped by trades. This is the place par excellence for street photography.
Here we will see the fascinating spectacle of Water Puppetry, a traditional art of northern Vietnam.
After breakfast departure for Halong Bay, classified as a UNESCO World Heritage Site since 1994.
Upon arrival at Tuan Chau Island, we will board our cruise ship, from which we will explore this enchanting bay and one of the new Seven Wonders of Nature.
Here we will enjoy a Vietnamese lunch while appreciating the beautiful sights that surround us, such as Incense Burner, Dog Stone Islet or Fighting Cock.
We will have the possibility to observe the pearl polishing process in Tung Sau or go kayaking, for those who prefer it.
Weather permitting, you may take a swim at Ti Top beach or climb to the top of the beach to enjoy a panoramic view of Halong Bay.
Return to the boat and continue the cruise to Luon Bo, where we will anchor and spend the night.
Possibility to participate in a Vietnamese cuisine workshop - of Vietnamese "nems" crepes, followed by a happy hour at sunset.
Dinner and night on board.
Note: The program may vary according to the cruise.
We start the day in the best way with a Tai-Chi session on deck, followed by breakfast.
We proceed to the Sung Sot cave, the largest in Halong Bay, with its beautiful stalactites and stalagmites.
Since it is necessary to climb about 100 steps to the entrance, it is recommended to wear appropriate footwear.
Lunch on board and return to Taun Chau.
Disembark and drive to Ninh Binh, about 4 hours away.
Arrival and accommodation in bungalows in Hang Mua (Lying Dragon Mountain).
Accommodation and dinner in Ninh Binh.
After breakfast, climb to the top of Hang Mua "Lying Dragon Mountain" where we will enjoy the beautiful surrounding scenery of Ninh Binh.
Visit Hoa Lu, the former capital of Vietnam from the X century, touring the temple of King Dinh. Hoa Lu was the capital of Vietnam for 41 years (968-1009) of which 12 were during the reign of the Dinh Dynasty and when the country was called Dai Co Viet. Here we will learn a little more about the history of Vietnam.
After lunch, we will take an idyllic two-hour boat ride in Tam Coc. This area is known as "Halong Bay on land" due to the numerous limestone mountains and caves along the Ngo Dong River, as well as numerous temples and rice fields.
After breakfast we head towards Hanoi with a planned stop at the Thu Sy community in Hung Yen province.
The objective here will be to learn about and photograph the making of the "Dó", a fishing gear made from bamboo and used in the northern provinces of the country.
This is one of the traditional occupations of the people who live here. Possibility for a photoshoot with one of the locals carrying these fishing gears on his bicycle, an image that tends to disappear with the growing industrialization.
Lunch in a local restaurant and return to Hanoi.
Visit to the Museum of Ethnology to familiarize ourselves with the various ethnic groups that inhabit Vietnam and that we will encounter on our tour of the north of this country.
After breakfast, departure for Bac Ha, roughly 6 hours away.
Lunch en route.
Arrival, check-in at the hotel and free time.
After breakfast, and because it is Sunday, we will visit one of the most colorful and exuberant markets in Vietnam and possibly in Southeast Asia.
This market is the meeting point of the various tribes that live in this region and where we will have the chance to see various ethnic groups such as the Flower Hmong, the Nhang, Dzao, Nung, Phu La, Thai, and King. Many come just to catch up on conversation, and the market functions as a true cultural meeting point.
Visiting this market early in the morning is an experience you will never forget. The photographic possibilities are immense, but you may just want to enjoy the hustle and bustle around you.
After lunch we will drive to SaPa, where we will stay overnight.
After breakfast, we leave the small town for an easy walk in a quieter valley where we will find villages inhabited by the Red Dao and the Hmong.
We will head north of SaPa, and visit this region with fabulous views of Vietnam's highest mountain, Fansipan, and the Sin Chai valley.
It will be a full but peaceful day, where we will have a chance to observe these people in their daily lives, whether working the fields or doing other tasks.
Departure for Mu Cang Chai, with visits to villages of various ethnicities along the way.
After breakfast, visit the magnificent Che Cu Nha, La Pan Tan and De Xu Phin terraces.
The rice terraces of Mu Cang Chai are immense and extraordinary and are located on the flanks of the mountain. At this time of year and close to harvest, they should be covered in yellow, a spectacular sight to behold. The terraces are demonstrative of human ingenuity in the mastery of nature creating a unique and fascinating landscape. In addition, the region is inhabited primarily by ethnic minorities, namely Hmong, Thai, Dao and Kinh.
In the afternoon we drive to Tu Le in Van Chan District, Yen Bai Province, to visit and admire the stunning landscape of mountains and valleys filled with rice terraces.
After breakfast, departure to Hanoi, around 7-hour drive.
Stops as needed to photograph this magnificent region.
Breakfast at the hotel. Free time until transfer to the airport for the return flight.
Arrival in Origin city. Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
