The technical organization and sale of the activities included on this website are the responsibility of Papa-Léguas, a travel and tourism agency, registered under the name of Papa-Léguas, Agência de viagens e turismo Lda, with headquarters at Rua Conde de Sabugosa nº 3F, 1700-115 Lisbon. The agency is registered in the Commercial Registry Office of Lisbon with Taxpayer Identification Number 504163590. It has a share capital of €99,759.60 (ninety-nine thousand, seven hundred and fifty-nine euros and sixty cents). Papa-Léguas is also registered with the National Registry of Travel Agents and Tourism Operators (RNAVT) nº2275 and the National Registry of Tourist Animation Agents (RNAT) nº67/2014.
2.1. You must register for the activity you wish to participate in, through the website www.papa-leguas.com by completing the respective online form. After registering, you will have 72 hours to make the payment. If you register less than 24 hours before the start of the activity, you must make the payment by 5:00 PM on the last working day preceding it.
2.2. Your registration is only considered valid after payment is made. You can make the payment using different methods: in cash at the office of Papa-Léguas or by bank transfer to the provided IBAN, which will be sent to you in the registration email.
2.3. If payment is not made at the office of Papa-Léguas, you must validate it (bank transfer) by sending the proof of payment to the email geral@papa-leguas.com or by fax to 218452693.
2.4. After payment validation, our staff will send an email indicating the status of the reservation:
2.4.1. The reservation is confirmed when the activity has reached the minimum group size required for its realization and the maximum group size has not been reached yet. The client's spot in the activity is guaranteed.
2.4.2. The reservation is canceled when the minimum group size required for the activity has not been reached. The activity will not take place, and the client will be fully refunded.
2.4.3. The reservation is placed on the waiting list when the maximum number of participants has been reached, but a reservation has been accepted in the meantime. Our services will contact the client to provide further updates.
2.5. Pre-registrations by phone, fax, written messages, emails, or any other form of message transmission are not accepted, as well as on site payments on the day of the activity.
3.1. The prices of the activities are based on factors such as service costs, insurance, and entrance fees to museums, parks, etc. The price includes the Value Added Tax (VAT) in effect, whenever applicable. Papa-Léguas reserves the right to change the prices of the activities without prior notice.
3.2. The prices of the activities do not include meals and transportation to the meeting point, unless otherwise stated and explicitly published on the activity page under the "includes" section.
3.3. Papa-Léguas may pair up individual clients for activities that involve overnight stays in hotels or similar accommodations, based on gender and chronological order of registration. Any participant who remains isolated will be required to pay the respective single supplement (when applicable), as indicated on the activities page.
4.1. If a client registered for a specific activity wishes to change their registration to another activity or to the same activity on a different date, they may do so under the following conditions:
4.1.1 - Notify Papa-Léguas at least 72 hours in advance of the activity start time.
4.1.2 - There must be availability for the desired activity change. If there are any change fees, the client will be responsible for covering them.
4.2. If the activity is canceled by the organization, clients will receive a FULL REFUND of their registration fee.
4.3. The organizing agency is permitted to change the order of activities, routes, and departure times, if there are justifications for doing so.
5.1. The client can cancel a one-day activity and receive a full refund if the cancellation is made up to 72 hours before the activity's start time. Otherwise, expenses may be incurred, or the client may lose the entire amount paid.
For weekend activities, the cancellation must be communicated at least two weeks in advance of the activity's start date. Otherwise, expenses may be incurred, or the client may lose the entire amount paid. In activities that require hotel reservations, the cancellation must be communicated at least two weeks before the activity's start date. Otherwise, expenses may be incurred, or the client may lose the entire amount paid. For weekend photography activities, the cancellation must be communicated at least one month before the activity's start date. Otherwise, expenses may be incurred, or the client may lose the entire amount paid.
5.2. The no-show of the customer at the designated location, date, and time for the start of the activity is considered a cancellation and will result in the total loss of the payment made, with no right to claim a refund.
5.3. Non-appearance is defined as delays equal to or exceeding 15 minutes beyond the scheduled time.
6.1. Complaints will only be considered if submitted in writing to the agency within a maximum period of 30 days after the end of provision of services.
In the event of a complaint regarding non-compliance with contracted services, the client may activate the Travel and Tourism Guarantee Fund, as provided for in DL 61/2011 of May 6, in its current wording, by submitting the respective complaint:
i) To the Customer Authority, as Papa-Léguas, a travel and tourism agency, is a member of the Customer Advocate for Travel and Tourism Agencies. To benefit from this service, you must submit your complaint in writing within 20 working days after the end of the trip. Agencies are bound to promptly comply with the decisions issued by this entity.
ii) To Portuguese National Tourism Authority through www.turismodeportugal.pt, within 30 days after: (i) the end of the trip; (ii) the cancellation of the trip attributable to the agency; (iii) the date of awareness of the impossibility of its realization due to reasons attributable to the agency; (iv) the closure of the establishment.
iii) To any of the entities listed on the website of the Directorate-General for Consumer Affairs through http://www.consumidor.pt.
7.1. The insurance included in all Papa-Léguas activities covers:
Please find all relevant information about your insurance here.
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It’s called Douro Wine Region, but the region is much more than its title.
The vines and wine are omnipresent as they huddle on almost every hillside, but there’s the Douro River and its reflections of blue hues. There are the white houses of the villages that breathe the pure air of the valleys and there are the people that blend with the landscape, which since time immemorial have drawn it in harmony.
We will walk through the charming Alto Douro region of the hillsides of Pinhão and Provesende in an autumnal atmosphere, where the colors of the vines bring out the browns, oranges, and yellows. We will take a cruise on the Douro in a small Rabelo boat and two walks among vineyards and stories of the region, we will visit a winery, where we will try some wines or we would not be in the Land of the Nectar of the Gods.
Arrival to the region of Sabrosa and check-in.
Free time.
Breakfast and departure to the starting point of today's route, the wine village of Provesende.
This emblematic village that was once a town and county seat, presents us with its numerous manor houses, symbols of its importance in the context of the Alto Douro Wine Region. We start the journey from Provesende to Pinhão through vineyards and viewpoints overlooking the Douro River Valley. We are in the "heart" of the Douro Wine Region, a region classified since Pombaline times and where some of the most charismatic Port wines and, recently, table wines are produced.
The trail continues downhill to Pinhão and it is a must to arrive there on foot to embark on a 2-hour cruise that will take us "up the Douro" to the mouth of the Tua River, passing by several charismatic wine farms.
Return to the pier of Pinhão and return to the hotel. Free time and dinner.
ROUTE VILLAGES OF DOURO
Extension: around 6,2 miles.
Type: Linear in agricultural environment.
Trail: Paths and road of beaten dirt and rocks.
Max. altitude: 800m (Ermida S. Domingos)
Min. altitude: 70m (Pinhão)
Duration: 5 hours with stops + cruise (2 hours);
Level of difficulty: Moderate.
Breakfast, check-out and drive to Quinta de Nossa Senhora do Carmo.
This wine farm offers us privileged views of the Douro River. We'll get to know its vineyards and viewpoints.
We will stop for a picnic and at the end of the route, we will visit its winery guided by an employee of the vineyard who will show us the production of wine, its cellar and museum.
At the end we will have a wine tasting. We will finish by 5PM.
ROUTE QUINTA NOSSA SENHORA DO CARMO
Extension: around 5,5 miles.
Type: Circular in agricultural environment.
Trail: Paths and road of beaten dirt and rocks.
Max. altitude: 265m
Min. altitude: 90m
Duration: 5 hours with stops + visit to the vineyard and wine tasting (1h30m)
Level of difficulty: Moderate.
