If the changes in the following conditions have been clearly communicated in writing to the client before the conclusion of the contract and they are properly provided for in the program;
Any changes subsequent to the conclusion of the contract are subject to prior agreement of both the agency and the client, except as provided in the "impossibility of comply" clause.
These general conditions comply with the provisions of Decree-Law 61/2011 of May 6th, as amended by Decree-Law 199/2012 of August 24th.
The general conditions, which refer to an organized trip described in this program, along with the specific conditions provided to the client in the travel documentation at the time of booking, constitute the travel contract that binds the agency and the client.
The technical organization and sale of the activities included on this website are the responsibility of Papa-Léguas, a travel and tourism agency, with home office at Rua Manuel Assunção Mestre, nº22, 7780-199 Castro Verde, registered in the Commercial Registry Office of Lisbon with Taxpayer Identification Number 504163590. It has a share capital of €99,759.60 (ninety-nine thousand, seven hundred and fifty-nine euros and sixty cents). Papa-Léguas is also registered with the National Registry of Travel Agents and Tourism Operators (RNAVT) nº2275 and the National Registry of Tourist Animation Agents (RNAT) nº67/2014.
At the time of registration the client must deposit 30% of the service price, paying the remaining 70% up to 21 days before the service begins. If the registration takes place 21 days or less before the service begins, the total price of the service must be paid at the time of registration. Papa-Léguas, Agência de Viagens e Turismo Lda. reserves the right to cancel any booking that has not been paid for under the conditions mentioned above. Reservations are subject to the obtaining of a confirmation from suppliers for all services.
The prices of tours are presented per person and based on the occupation in a room shared by two people. The organizing agency will group clients who sign up individually for the same tour in pairs, by gender, and in chronological order of registration. Clients who are singled out must pay the respective individual supplement, when required by the service provider.
INFORMATION UNDER LAW N.º 144/2015 OF SEPTEMBER 8:
According to Law No. 144/2015 of September 8th, we inform that the customer may resort to the following Alternative Consumer Dispute Resolution Entities:
i) Customer Authority of Travel and Tourism Agencies at provedorapavt.com;
ii) Arbitration Commission of Tourism in Portugal at turismodeportugal.pt;
iii) Or any of the entities indicated in the list provided by the Directorate-General for Consumer Affairs at http://www.consumidor.pt, which we recommend consulting.
Complaints will only be considered if submitted in writing to the agency within a maximum period of 30 days after the completion of the services.
In the event of a complaint regarding non-compliance with contracted services, the customer may activate the Travel and Tourism Guarantee Fund provided for in DL 61/2011 of May 6, in its current wording, by submitting the respective complaint:
i) To the Customer Authority, as Papa-Léguas, Travel and Tourism Agency Ltd., is a member of the Customer Ombudsman for Travel and Tourism Agencies at www.provedorapavt.com. To benefit from this service, you must submit your written complaint within 20 business days after the end of the trip. Agencies are bound to comply promptly with any decisions issued by this entity.
ii) To Tourism of Portugal I.P. at www.turismodeportugal.pt within 30 days after: (i) the end of the trip; (ii) the cancellation of the trip attributable to the agency; (iii) the date of knowledge of the impossibility of its realization due to the agency; (iv) the closure of the establishment.
iii) To any of the entities listed on the website of the General Directorate for Consumer Affairs at http://www.consumidor.pt.
1) The agency is responsible for the luggage in the legal terms;
2) The Client has the obligation to complain to the service provider at the moment of subtraction, deterioration or destruction of luggage.
3) In international transport, if the luggage is damaged, the complaint must be made in writing to the carrier immediately after the damage is verified, and no later than 7 days after delivery. If the luggage is merely late in delivery, the claim must be made within 21 days from the date of delivery.
4) The presentation of such a claim will be an essential basis for Papa-Léguas, Agência de Viagens e Turismo Lda. to hold responsible the entity providing the service.
The responsibility of the agency will be limited to the maximum amount that can be demanded from the service providers, in accordance with the Montreal Convention of May 28, 1999, on International Air Transport, and the Bern Convention of 1961, on Rail Transport.
Regarding maritime transport, the liability of travel agencies, concerning their clients, for the provision of transport services or accommodation, when applicable, by maritime transport companies, in the event of damages resulting from their willful misconduct or negligence, will be limited to the following amounts:
a) € 441,436, in case of death or physical injury;
b) € 7,881, in case of total or partial loss of baggage or its damage;
c) € 31,424, in case of loss of a motor vehicle, including the baggage contained therein;
d) € 10,375, in case of loss of baggage, whether accompanied or not, contained in a motor vehicle;
e) € 1,097, for damages to baggage resulting from the damage to the motor vehicle.
Where applicable, the liability of travel agencies and tourism for the deterioration, destruction, and theft of baggage or other items in tourist accommodation establishments, while the client is staying there, is limited as follows:
a) € 1,397, in total;
b) € 449 per item;
c) The value declared by the client regarding the items deposited under the custody of the tourist accommodation establishment.
The agency's liability for non-bodily damages may be contractually limited to an amount corresponding to five times the price of the service sold.
For each reservation the following will be charged:
Reservation Expenses:
Alteration Expenses:
For each alteration (names, dates, type of apartment or room, travel, etc) : 50€ (fifty euros). Please note that the acceptance of such changes depends on the acceptance by the respective suppliers.
The client must have their personal or family documentation in good order (identity card, military documentation, authorization for minors, visas, vaccination certificates, and any other documents that may be required). The agency disclaims any responsibility for visa refusal or the client's denial of entry into a foreign country. The client is solely responsible for any costs incurred as a result of such a situation.
Travel in European Union:
Travel outside the European Union:
If the travel suppliers involved allow it, whenever a customer who is registered for a particular trip wishes to change their registration to another trip or the same trip with a different departure date, or any other changes, they must pay a fee as alteration expenses. However, if the change takes place 21 days or less before the departure date of the trip for which the customer is registered, or if the service providers do not accept the change, the customer will be subject to the expenses and charges specified under the “cancellation (termination)” section.
Once the trip has started, if a request is made to change the contracted services for reasons not related to the agency (e.g., extending the number of nights of stay, changing the flight), the prices of the touristic services may not correspond to those published on the website that prompted the contract.
The customer may transfer their registration by being replaced by another person who meets all the required conditions for the trip, provided that they inform the selling agency at least seven days in advance and such transfer is possible under the applicable air transport regulations. In the case of cruises and air travel, the prescribed period will be fifteen days in advance.
The transfer of the registration makes both the transferor and the transferee jointly responsible for the payment of the trip price and any additional charges incurred.
Whenever there are external reasons that justify it, the organizing agency may change the order of the itineraries, modify the departure times, or substitute any of the planned hotels with others of similar category and location. The agency must inform the client of such changes as soon as they become aware of them.
When the tour is dependent on a minimum number of participants the Agency reserves the right to cancel the organized tour if the number of participants reached is less than the minimum. In such cases, the Client will be informed in writing of the cancellation within 15 (fifteen) days.
The prices in the program are based on the costs of services and exchange rates in effect on the date of printing of the program, and are therefore subject to change resulting from variations in the cost of transportation or fuel, duties, taxes, fees, and exchange rate fluctuations up to 20 days prior to the date of departure.
Once the tour has begun, no refund is due for services not used by the client due to unforeseeable circumstances or for reasons attributable to the client, except for refunds by the respective suppliers. Failure to provide services foreseen in the travel program for reasons attributable to the organizing agency and if it is not possible to replace them with equivalent ones, entitles the client receive a refund for the price difference between the originally anticipated services and the services actually provided.
If, prior to the start of the journey and due to circumstances beyond the control of the organizing agency, it becomes unable to fulfill any essential service included in the travel program, the client has the right to cancel the trip and immediately receive a refund of all amounts paid, or alternatively, accept a modification and possible price variation.
If the aforementioned circumstances beyond the control of the organizing agency result in the cancellation of the trip, the client may choose to participate in another organized trip of equivalent price. If the proposed replacement organized trip is of a lower price, the client will be refunded the price difference accordingly.
The client or their companions are free to cancel the trip at any time.
i) Such cancellation implies that the client is responsible for the payment of all charges arising from the beginning of the fulfillment of the contract and their withdrawal, as well as a percentage that can go up to 15% of the price of the trip.
ii) If applicable, the client will be refunded the difference between the amount paid and the aforementioned amounts.
iii) The cancellation of travel services/organized trips whose reservation has been made using the voucher issued under Decree-Law No. 17/2020 of April 23rd is subject to a cancellation fee equal to the price of the service, in order to prevent simulated or fraudulent reservations made solely with the intention of anticipating the receipt of the voucher-entitled values.
If for reasons not attributable to the client, the agency has to cancel the organized tour before the departure date, the client can choose to:
i) Being immediately refunded all amounts paid;
ii) Optionally, choose to participate in another organized tour and be refunded for any difference in price.
The liability of the travel agency organizing the trips included in this program and arising from the assumed obligations is covered by a civil liability insurance policy with Fidelidade Insurance Company, under policy number 9257343, for an amount of 75,000€ (Seventy-five thousand euros), in accordance with the applicable legislation.
The prices mentioned in this program already include the Value Added Tax at the current rate of 23%
This program is valid from 01/01/2022 to 12/31/2022
Arrival or departure times:
Departure and arrival times are stated in the local time of the respective country of destination and according to respective airline schedules at the time of printing this program, and may therefore be subject to change.
Hotels / Apartments:
Apartments - In case the accommodation is contracted in apartments, the client is responsible for informing the number of people that will occupy the apartment. If there are more people than booked, the apartments may refuse admittance.
Hotels - The prices shown are per person and are based on double occupancy. Not all hotels have triple rooms and usually an extra bed is placed in the room, which may not be of equal quality. In rooms equipped with two beds or a double bed, the triple may consist only of those beds.
The list of hotels and apartments in the program is indicative, as is their category, which is based on local criteria and classifications that are sometimes different from those used in Portugal.
Meals:
Unless otherwise indicated, the prices shown for the Half Board and Full Board supplements do not include drinks.
On arrivals at the hotel after 7PM the first meal service will be breakfast the next day, on the last day and except for the possibility of late check-out, the last service of the hotel will be breakfast.
Check-in and check-out times:
The check-in and check-out times on the first and last day, will be defined according to the first and last service. As a rule, without binding character, the rooms can be used from 2PM on the day of arrival and should be left free by noon (12PM) on the day of departure.
In the apartments, the entry takes place generally at 5PM on the day of arrival and must be left free by 10AM on the day of departure.
Special conditions for children:
Given the conditions applied for children (destination and provider) it is recommended to always question the special conditions that may apply to the tour in question.
Insurande:
The agency offers the sale of insurance that can be purchased depending on the tour to guarantee assistance situations and cancellation expenses.
The maximum age limit, for the insurance, is 75 years-old.
See our full Data Protection and Privacy Policy here.
Valid passport with a minimum of 6 months from the date of departure from Nepal.
Visa: to be processed at the airport upon arrival.
Transfers
Travelers who do not purchase flights from Papa-Léguas may not be assured of arrival and departure transfers if their flights are not exactly the same as the flights booked for the group.
If the traveller chooses to book the transfers Papa-Léguas for the flights they have bought on their own, there is an additional fee, which varies according to the destination country and the program.
O líder desta viagem é disponibilizado pelo operador com quem trabalhamos no destino.
Estamos a preparar o seu programa de viagem.
Aguarde por favor...
Namaste is the Nepali greeting!
And with it we salute this trip that combines adventure, comfort, culture and discovery. Getting to know the essence of Nepal without spending several days on foot is not easy but not impossible.
In fact, this trip combines the adventure of going down a river in a traditional canoe to watch crocodiles with the comfort of a hotel in Kathmandu or Chitwan where you can leave relaxed for cultural visits to places classified as world heritage and even the discovery of a people magnificent, who takes tremendous pride in being Nepali.
The man-made sites in the Kathmandu valley almost…almost resemble the magnificence of the Himalayan Mountains. For many and for us Papa-Léguas, one of the most beautiful places on Earth.
Namaste besides being a greeting, it is also used when saying goodbye, but with a sense of see you soon. That you will certainly feel because after visiting this country, you will unquestionably want to come back.
Namaste…
Flight to Kathmandu with intermediate layovers. Night on board.
Arrival in Kathmandu, processing of the entry visa and assistance at the airport. Transfer to the hotel, check-in from 1:00 pm to 2:00 pm (subject to confirmation) and free time. Welcome dinner.
The Kathmandu Valley region is characterized as being the historical, cultural and political center of Nepal. In fact, its main cities: Kathmandu, Patan and Bhakatapur incorporate a strong artistic and architectural tradition and have greatly contributed to the high cultural prestige of the Kathmandu valley.
After checking into the hotel, you will have free time to explore some of the spice markets in Ason or to look into the medieval streets of ancient Kathmandu that are characteristic of Pewari culture.
Visiting the palace of the sacred child Kumari or entering the monumental square of Durba, classified by Unesco, will undoubtedly be one of the attractions that you can do on this day, on foot.
* The duration of the visit and the places to be seen will depend on the flight arrival time and check-in at the hotel.
After breakfast, we have waiting for us a one day city tour in Kathmandu, visiting the temples of Swayambunath, Boudhanath and Pashupatinath.
They are the main temples of Kathmandu, the one in Swayambhunath is also known as "Monkey temple" due to the numerous monkeys that are found in the perimeter of the Hindu and Buddhist temple. In Nepal there is a miscegenation in some places between Hinduism and Buddhism. This temple has the particularity of being located on top of a hill, offering a beautiful panoramic view of the city of Kathmandu.
The temple of Boudanath it is a Buddhist jewel, its stupa is one of the most sacred places in the city. While the temple in Pashupatinath is a hindu temple dedicated to the god Shiva.
Return to the hotel and free time.
Today we will wake up early to explore the monumental cities of Patan and Bhaktapur, located in the Kathmandu Valley.
After breakfast, we will go on a private vehicle (around 45 min) to Patan. Patan, located 3 miles south-east of Kathmandu, is also known as Lalitpur and has a long and fruitful history. Its main points of interest are the Royal palace complex (notice the buildings remarkably carved in wood by the Newari culture) and the Durbar square which, despite the wounds of the war and the earthquake of 1934, maintains its imposing monumentality.
Besides its Buddhist and Hindu palaces and temples, Patan has a vast history in woodwork and its craftsmen are some of the best to ever populate the Kathmandu valley. The city exudes a multi-religious atmosphere, the result of the combination of the two main religions of Nepal, Hindu and Buddhist, and impresses all visitors with its charisma and monumentality.
Bhaktapur, located on the margins of the Hanumante River and was the capital of the Kathmandu valley until King Prithvi Narayan Shah, an ancestor of the current king. This city has always been a mandatory stop throughout its history, famous men and women, kings and princes lived there and it is still, for many believers, the abode of the gods , as evidenced by its beautiful temples.
Some monuments stand out, such as the Nyatapola temple/pagoda, the Dattareya temple and Durbar square, as well as the former royal palace and the Pujari Math, which contains beautiful details in wood carved by Newari craftsmen. A restoration project with German funds beautified this city with a medieval atmosphere - handicraft shops, restored houses with brick and wood friezes - which is completed with the schools of Mandala painting that we can find scattered throughout its alleys.
Departure to the hotel by Nagarkot. The hotel is located 1 hour drive from Nagarkot and has fantastic views of the Himalayan mountain range. Located on a edge of a slope facing northeast of the Kathmandu valley at 2175 meters altitude, it offers almost 360º views of the Himalayan mountains, fresh air and great tranquility.
The afternoon will be really special and you can take a short walk to discover the surroundings and enjoy the views.
The sunrise from Nagarkot over the Himalayas is a “must”.
After breakfast, we will begin our first hike of the program, being almost always downhill, passing through villages and agricultural terraces with a duration of about 3 hours, the Nagarkot - Nala hike will allow us to enjoy the Nepalese countryside and its landscapes.
The town of Nala is of great interest as it contains ancient temples and various sacred places.
After the arrival in Nala, we will continue by car to Namobuddha, where the accommodation is located. Check-in and free time.
We suggest you wake up early to enjoy a wonderful sunrise!
Breakfast and departure by vehicle to Kathmandu Airport to fly to Nepal's second largest city, Pokhara.
The flight will last approximately 35 minutes. Upon arrival in Pokhara, our Nepalese team will be waiting to drive you by private car to Kande. From there, we will hike for 3 hours to the village of Salyan, where we will discover an authentic Nepalese community and the daily life of its inhabitants.
We will stay in local houses where a family will guide us and cook typical Nepalese meals, including the traditional Dal Bhat tharkari (Rice with lentils and vegetables).
This day you will have the precious opportunity to get to know the everyday life of the people of the Annapurna region.
Note: it is not possible to shower and the bathroom is shared.
Breakfast and return by walking to Kandee (around 2 hours walking). During the journey by vehicle to Pokhara, you will have the opportunity to enjoy magnificent views of the Himalayas along the way.
Arrival in the hotel in Pokhara and free time to explore the margins of the lake Pwea Tal and enjoy its tranquility.
Breakfast in the hotel and at the scheduled time, meeting with the guide and departure to the starting point of the walk, with 1 hour duration, to the Pagoda da Paz.
After visiting the Guptswori waterfall and cave, you will return to your hotel in Pokhara and have free time to enjoy as you wish.
Breakfast and departure by private vehicle to Chitwan National Park. The journey takes about 5 hours along the Trishuli River. In fact, we head south until we reach the Chitwan National Park, classified by Unesco in 1984 as a World Heritage Site.
The Chitwan National Park, once a hunting reserve for Nepalese monarchs, is now a shining example of nature conservation success. It offers travelers one of the most incredible experiences of connecting with nature on planet Earth.
The park area comprises a total of 579 miles of vegetation, alternating with lakes, wetlands and tropical forests, providing ideal conditions for the habitat of a wide range of fauna and avifauna, including the impressive Bengal tiger and the charismatic rhinoceront. During the winter season, it is a pleasure to observe the numerous flocks of migratory birds that spend a season in the park before returning to their nesting sites.
The natural reserve is home to a wide variety of wildlife, from the aforementioned rhinoceros and Bengal tiger, to several species of ungulates, leopards, Asiatic bears, wild boar, freshwater dolphins, crocodiles and more than eight hundred species of birds.
After the arrival and the check-in in the lodge, lunch will be served while we will listen to the briefing about the activities for the next two days. On this day you will also visit the elephant care and breeding area, where you will be given some explications and curiosities about this fabulous animal.
After you will have free time to enjoy the fantastic facilities of the lodge and go to the room to rest or go to the bar for a refreshing drink before dinner.
After breakfast, we'll head down the Rapti River in traditional canoes to observe the aquatic life of the national park that stretches along its margins. We will easily see some species of crocodiles and depending on the time of year, we will be able to observe elephants bathing in the calm and clear waters of Chitwan.
During the afternoon, we will visit an ethnic village, Tharu and after dinner at the lodge, we will watch a show with cultural dances performed by the local population, where we can also participate.
Today we will wake up early once again, to make a safari-visit to the park and return to the lodge for breakfast.
Check-out e departure in private vehicle to Kathmandu (7-8 hours). Optionally, we can transfer you to Pokhara airport and fly to Kathmandu. The price of the flight will be from 90 euros plus the price of transfers in Kathmandu.
Arrival in Kathmandu and check-in in the hotel Dolmaling located next to the Buddhist temple Boudhanath. Free time in the afternoon.
At the scheduled time, transfer to the airport and flight to the city of origin (intermediate layovers).
Arrival in Origin city and end of Papa-Léguas services.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
