If the changes in the following conditions have been clearly communicated in writing to the client before the conclusion of the contract and they are properly provided for in the program;
Any changes subsequent to the conclusion of the contract are subject to prior agreement of both the agency and the client, except as provided in the "impossibility of comply" clause.
These general conditions comply with the provisions of Decree-Law 61/2011 of May 6th, as amended by Decree-Law 199/2012 of August 24th.
The general conditions, which refer to an organized trip described in this program, along with the specific conditions provided to the client in the travel documentation at the time of booking, constitute the travel contract that binds the agency and the client.
The technical organization and sale of the activities included on this website are the responsibility of Papa-Léguas, a travel and tourism agency, with home office at Rua Manuel Assunção Mestre, nº22, 7780-199 Castro Verde, registered in the Commercial Registry Office of Lisbon with Taxpayer Identification Number 504163590. It has a share capital of €99,759.60 (ninety-nine thousand, seven hundred and fifty-nine euros and sixty cents). Papa-Léguas is also registered with the National Registry of Travel Agents and Tourism Operators (RNAVT) nº2275 and the National Registry of Tourist Animation Agents (RNAT) nº67/2014.
At the time of registration the client must deposit 30% of the service price, paying the remaining 70% up to 21 days before the service begins. If the registration takes place 21 days or less before the service begins, the total price of the service must be paid at the time of registration. Papa-Léguas, Agência de Viagens e Turismo Lda. reserves the right to cancel any booking that has not been paid for under the conditions mentioned above. Reservations are subject to the obtaining of a confirmation from suppliers for all services.
The prices of tours are presented per person and based on the occupation in a room shared by two people. The organizing agency will group clients who sign up individually for the same tour in pairs, by gender, and in chronological order of registration. Clients who are singled out must pay the respective individual supplement, when required by the service provider.
INFORMATION UNDER LAW N.º 144/2015 OF SEPTEMBER 8:
According to Law No. 144/2015 of September 8th, we inform that the customer may resort to the following Alternative Consumer Dispute Resolution Entities:
i) Customer Authority of Travel and Tourism Agencies at provedorapavt.com;
ii) Arbitration Commission of Tourism in Portugal at turismodeportugal.pt;
iii) Or any of the entities indicated in the list provided by the Directorate-General for Consumer Affairs at http://www.consumidor.pt, which we recommend consulting.
Complaints will only be considered if submitted in writing to the agency within a maximum period of 30 days after the completion of the services.
In the event of a complaint regarding non-compliance with contracted services, the customer may activate the Travel and Tourism Guarantee Fund provided for in DL 61/2011 of May 6, in its current wording, by submitting the respective complaint:
i) To the Customer Authority, as Papa-Léguas, Travel and Tourism Agency Ltd., is a member of the Customer Ombudsman for Travel and Tourism Agencies at www.provedorapavt.com. To benefit from this service, you must submit your written complaint within 20 business days after the end of the trip. Agencies are bound to comply promptly with any decisions issued by this entity.
ii) To Tourism of Portugal I.P. at www.turismodeportugal.pt within 30 days after: (i) the end of the trip; (ii) the cancellation of the trip attributable to the agency; (iii) the date of knowledge of the impossibility of its realization due to the agency; (iv) the closure of the establishment.
iii) To any of the entities listed on the website of the General Directorate for Consumer Affairs at http://www.consumidor.pt.
1) The agency is responsible for the luggage in the legal terms;
2) The Client has the obligation to complain to the service provider at the moment of subtraction, deterioration or destruction of luggage.
3) In international transport, if the luggage is damaged, the complaint must be made in writing to the carrier immediately after the damage is verified, and no later than 7 days after delivery. If the luggage is merely late in delivery, the claim must be made within 21 days from the date of delivery.
4) The presentation of such a claim will be an essential basis for Papa-Léguas, Agência de Viagens e Turismo Lda. to hold responsible the entity providing the service.
The responsibility of the agency will be limited to the maximum amount that can be demanded from the service providers, in accordance with the Montreal Convention of May 28, 1999, on International Air Transport, and the Bern Convention of 1961, on Rail Transport.
Regarding maritime transport, the liability of travel agencies, concerning their clients, for the provision of transport services or accommodation, when applicable, by maritime transport companies, in the event of damages resulting from their willful misconduct or negligence, will be limited to the following amounts:
a) € 441,436, in case of death or physical injury;
b) € 7,881, in case of total or partial loss of baggage or its damage;
c) € 31,424, in case of loss of a motor vehicle, including the baggage contained therein;
d) € 10,375, in case of loss of baggage, whether accompanied or not, contained in a motor vehicle;
e) € 1,097, for damages to baggage resulting from the damage to the motor vehicle.
Where applicable, the liability of travel agencies and tourism for the deterioration, destruction, and theft of baggage or other items in tourist accommodation establishments, while the client is staying there, is limited as follows:
a) € 1,397, in total;
b) € 449 per item;
c) The value declared by the client regarding the items deposited under the custody of the tourist accommodation establishment.
The agency's liability for non-bodily damages may be contractually limited to an amount corresponding to five times the price of the service sold.
For each reservation the following will be charged:
Reservation Expenses:
Alteration Expenses:
For each alteration (names, dates, type of apartment or room, travel, etc) : 50€ (fifty euros). Please note that the acceptance of such changes depends on the acceptance by the respective suppliers.
The client must have their personal or family documentation in good order (identity card, military documentation, authorization for minors, visas, vaccination certificates, and any other documents that may be required). The agency disclaims any responsibility for visa refusal or the client's denial of entry into a foreign country. The client is solely responsible for any costs incurred as a result of such a situation.
Travel in European Union:
Travel outside the European Union:
If the travel suppliers involved allow it, whenever a customer who is registered for a particular trip wishes to change their registration to another trip or the same trip with a different departure date, or any other changes, they must pay a fee as alteration expenses. However, if the change takes place 21 days or less before the departure date of the trip for which the customer is registered, or if the service providers do not accept the change, the customer will be subject to the expenses and charges specified under the “cancellation (termination)” section.
Once the trip has started, if a request is made to change the contracted services for reasons not related to the agency (e.g., extending the number of nights of stay, changing the flight), the prices of the touristic services may not correspond to those published on the website that prompted the contract.
The customer may transfer their registration by being replaced by another person who meets all the required conditions for the trip, provided that they inform the selling agency at least seven days in advance and such transfer is possible under the applicable air transport regulations. In the case of cruises and air travel, the prescribed period will be fifteen days in advance.
The transfer of the registration makes both the transferor and the transferee jointly responsible for the payment of the trip price and any additional charges incurred.
Whenever there are external reasons that justify it, the organizing agency may change the order of the itineraries, modify the departure times, or substitute any of the planned hotels with others of similar category and location. The agency must inform the client of such changes as soon as they become aware of them.
When the tour is dependent on a minimum number of participants the Agency reserves the right to cancel the organized tour if the number of participants reached is less than the minimum. In such cases, the Client will be informed in writing of the cancellation within 15 (fifteen) days.
The prices in the program are based on the costs of services and exchange rates in effect on the date of printing of the program, and are therefore subject to change resulting from variations in the cost of transportation or fuel, duties, taxes, fees, and exchange rate fluctuations up to 20 days prior to the date of departure.
Once the tour has begun, no refund is due for services not used by the client due to unforeseeable circumstances or for reasons attributable to the client, except for refunds by the respective suppliers. Failure to provide services foreseen in the travel program for reasons attributable to the organizing agency and if it is not possible to replace them with equivalent ones, entitles the client receive a refund for the price difference between the originally anticipated services and the services actually provided.
If, prior to the start of the journey and due to circumstances beyond the control of the organizing agency, it becomes unable to fulfill any essential service included in the travel program, the client has the right to cancel the trip and immediately receive a refund of all amounts paid, or alternatively, accept a modification and possible price variation.
If the aforementioned circumstances beyond the control of the organizing agency result in the cancellation of the trip, the client may choose to participate in another organized trip of equivalent price. If the proposed replacement organized trip is of a lower price, the client will be refunded the price difference accordingly.
The client or their companions are free to cancel the trip at any time.
i) Such cancellation implies that the client is responsible for the payment of all charges arising from the beginning of the fulfillment of the contract and their withdrawal, as well as a percentage that can go up to 15% of the price of the trip.
ii) If applicable, the client will be refunded the difference between the amount paid and the aforementioned amounts.
iii) The cancellation of travel services/organized trips whose reservation has been made using the voucher issued under Decree-Law No. 17/2020 of April 23rd is subject to a cancellation fee equal to the price of the service, in order to prevent simulated or fraudulent reservations made solely with the intention of anticipating the receipt of the voucher-entitled values.
If for reasons not attributable to the client, the agency has to cancel the organized tour before the departure date, the client can choose to:
i) Being immediately refunded all amounts paid;
ii) Optionally, choose to participate in another organized tour and be refunded for any difference in price.
The liability of the travel agency organizing the trips included in this program and arising from the assumed obligations is covered by a civil liability insurance policy with Fidelidade Insurance Company, under policy number 9257343, for an amount of 75,000€ (Seventy-five thousand euros), in accordance with the applicable legislation.
The prices mentioned in this program already include the Value Added Tax at the current rate of 23%
This program is valid from 01/01/2022 to 12/31/2022
Arrival or departure times:
Departure and arrival times are stated in the local time of the respective country of destination and according to respective airline schedules at the time of printing this program, and may therefore be subject to change.
Hotels / Apartments:
Apartments - In case the accommodation is contracted in apartments, the client is responsible for informing the number of people that will occupy the apartment. If there are more people than booked, the apartments may refuse admittance.
Hotels - The prices shown are per person and are based on double occupancy. Not all hotels have triple rooms and usually an extra bed is placed in the room, which may not be of equal quality. In rooms equipped with two beds or a double bed, the triple may consist only of those beds.
The list of hotels and apartments in the program is indicative, as is their category, which is based on local criteria and classifications that are sometimes different from those used in Portugal.
Meals:
Unless otherwise indicated, the prices shown for the Half Board and Full Board supplements do not include drinks.
On arrivals at the hotel after 7PM the first meal service will be breakfast the next day, on the last day and except for the possibility of late check-out, the last service of the hotel will be breakfast.
Check-in and check-out times:
The check-in and check-out times on the first and last day, will be defined according to the first and last service. As a rule, without binding character, the rooms can be used from 2PM on the day of arrival and should be left free by noon (12PM) on the day of departure.
In the apartments, the entry takes place generally at 5PM on the day of arrival and must be left free by 10AM on the day of departure.
Special conditions for children:
Given the conditions applied for children (destination and provider) it is recommended to always question the special conditions that may apply to the tour in question.
Insurande:
The agency offers the sale of insurance that can be purchased depending on the tour to guarantee assistance situations and cancellation expenses.
The maximum age limit, for the insurance, is 75 years-old.
See our full Data Protection and Privacy Policy here.
The necessary documentation may vary, depending on your nationality, the country of origin and the places you will travel to. For further information, consult the relevant embassy websites or contact Papa-Léguas.
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The fjords of Norway are considered by many to be one of the places where God rested. They are a true work of art by Mother Nature.
Their beauty is so vast that it is difficult to choose a specific region as the most beautiful in the country.
As the birthplace of Vikings, this vast land located on the Scandinavian Peninsula holds an uncommon historical and scenic richness in Europe and the world. Fjords, mountains, plateaus, glaciers, rivers, and forests have been placed here in precise proportions, as if it were a gourmet recipe.
On this trip to Norway, we will visit a unique and essential country on any traveler’s menu. We will highlight the Lofoten Islands, where we will go hiking, take a kayak trip on the sea, and cross by ferry. We will also discover spectacular mountains and pristine beaches in Lofoten and Senja, as well as picturesque fishing villages.
Arrival at Stavanger airport, meet the guide and transfer to the city center, about 20 minutes.
Note: the arrival/departure dates may vary, depending on your origin city. If you have any doubts, contact Papa-Léguas for further clarification.
Depending on the time of arrival you may have free time to visit the city.
You can walk through its streets and admire the beauty of its historic center and also visit its port, one of the most important in Norway.
The dinner is free.
Night at the hotel in a double room.
Free morning to visit the city of Tromso. The city surprises any traveler with its welcoming, cosmopolitan, and lively atmosphere, despite its latitude at 69°N.
Located on an island at the gateway to the Arctic Ocean, it has been considered the economic capital of Northern Norway for several centuries. It has served as the starting point for various polar expeditions, as evidenced by the collection at the Polar Museum.
In addition to the polar museum, in the city, we can visit the northernmost botanical garden in the world, its cathedral, and its lively center.
For approximately 10 euros per way, we can take a cable car ride from the city center to the Storsteinen viewpoint. In the afternoon, we will meet the guide and leave Tromso to head to the island of Senja, the second largest island in Norway.
We will explore the interior of the island, which will provide us with landscapes of lush nature, and then continue to its wild coastline. In fact, the natural character of this island is a miniature version of the majestic mountains and fjords of Norway.
In the company of our guide/driver, we will travel along the most beautiful roads of the island, about 18 of them, and some of them, due to their scenic beauty, are classified as "Norwegian Scenic Routes."
During the route, there will be several places worth a visit, such as the viewpoints of Tungeneset, also called the "Devil's Tooth," as well as the white sandy beaches of Ersfjordstranda or Bøstranda, where one can admire the waters of the North Sea under a blanket of golden light with shades of orange, blue, and purple. The Bergsbotn viewpoint deserves special mention.
During the journey, we will make the most of the phenomenon known as the "Midnight Sun," a natural phenomenon that can be observed from late May to mid-July.
After a full day, we will arrive at our hotel, where we will spend the night
After a brief visit to Hamn, our first objective of the day will be the emblematic mountain of Segla, the highest peak on the island of Senja. It is a wonderful place, ideal for hiking, so we will take a medium-level hike through the valley on a trail with spectacular views.
To better admire the iconic Segla peak, the best route will be the one that reaches the Hesten Peak, on a trail that runs almost parallel to Segla. At the top, the views are superb, perhaps the best on the island.
Around noon, we return to Hamn for a kayaking excursion after lunch. This adventure will take us on calm waters for about two hours, allowing us to enjoy a different perspective of the island and one of the best ways to silently and naturally observe its coastline.
Before the kayaking activity, there will be a briefing, and the local team will provide the necessary equipment for our safety. Prior experience is not required.
Accommodation in a hotel.
Today we leave our accommodation on the island of Senja and make our way to the famous Lofoten Islands.
We will cross the interior of Senja, with an opportunity to observe the Arctic fauna of Northern Norway.
We will visit the "Polar Park" to learn about the four major Scandinavian species: the wolf, the wolverine or "gulo gulo," the bear, and the lynx. This park is the northernmost wildlife reserve in the world and is not a traditional zoo. It emphasizes animal well-being by providing large areas reserved for their habitat, making it one of the parks with the largest area per animal in the world. The animals are divided into 12 areas that include moose, pigs, lynxes, Arctic foxes, bears, musk oxen, and reindeer.
After lunch, we will continue our journey along the most picturesque coastal roads, making several stops at places of interest, such as viewpoints, waterfalls, forests, or mystical sites like the "sculpture magic points" that feature various sculptures scattered along the coastline.
We will arrive at the Vesteralen archipelago, where we will spend the night in a hotel in the Evenes region.
From Evenes, we head to the cultural city of Harstad, a vital center in northern Norway and the gateway to the Vesteralen and Lofoten archipelagos. Harstad was a former Viking capital, the northernmost in Europe, and also had relevance during World War II, with some remnants of the Nazi occupation still preserved.
Through fields of heather, we begin our hike along a trail that winds through the green hills surrounding Harstad. It is one of the locals' favorite routes as it offers fabulous views of fjords, islands, and mountains in the region.
After enjoying a pleasant picnic with privileged views, we continue our journey along another "Norwegian Scenic Route" to reach the Lofoten Islands.
Before leaving the Vesteralen Islands, we will pass through the Moysalen National Park, which we can admire along the route, especially the section before reaching Svolvaer.
We will make a brief visit to the city of Svolvaer, the capital of the archipelago. In its vicinity, we find a rock formation called Svolvaergeita (the Svolvaer Goat), which, in addition to its natural beauty, is a paradise for rock climbing enthusiasts.
Overnight in a double room in the Svolvaer area.
Today we continue our journey through the Lofoten Islands and have more opportunities to admire some of the natural wonders of these islands, interspersed with remarkable civil engineering works, such as the case of the Kabelvag Bridge, which connects the coastal and fishing town of the same name. This was the most important fishing village in the Lofoten Islands during the last century and where the first church on the islands was built in the year 1103.
Following the route, we will pass through Henningsvaer, known as the Venice of the North, with one of the most beautiful harbors in the region. We continue to Borg, where we will visit its prestigious Viking Museum, one of the three most important in Norway, which will allow us to learn more about Viking culture.
The route continues to the charming village of Nusfjord, which features an ancient and well-preserved harbor, considered one of the best-preserved in Norway. In 1975, Nusfjord was selected by UNESCO for a pilot project for architectural conservation. It is truly a marvel to visit the fishermen's cabins or "rorbuer" that can still be found there, set against a breathtaking landscape.
Overnight in a hotel in the Nusfjord region.
Through small islands, white sandy beaches, and picturesque cod drying locations, we arrive on the outskirts of Fredvang, where we will embark on a hike through Kvalvika, also known as the "beach of whales." This is one of the most secluded yet impressive places in Lofoten, with pristine beaches, vertical cliffs of black granite, and a sea painted in emerald green and turquoise. It is a stunning landscape.
Kvalvika has been inhabited since the early 19th century by a family of whalers, and there are still remnants of those times in the landscape, providing us with an experience that will take us back in time.
At the end of the hike, we will proceed to a small village belonging to the municipality of Moskenes, and then we will continue to Reine. These are postcard-worthy landscapes and a must-visit for all travelers.
In the afternoon, we will board a ferry that will take us to Bodo through the vast Vestfjorden fjord, offering beautiful views of the Lofoten Islands with their numerous peaks, giving the impression of an impregnable wall. The landscape is astonishing.
Overnight in a hotel in Bodo. The farewell dinner is not included.
Depending on the flight schedules, we may have time to continue exploring Bodo.
At the scheduled time, transportation to the airport will be arranged by the traveler.
